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Showing 4 of 4 results by kurtanton
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Re: Kraken account locked, support isn't helping, what can I do?
by
kurtanton
on 05/01/2018, 22:21:18 UTC
Done!!!

I´m in...

Thx Kraken Support!
(and the Guys here...)
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Re: Kraken account locked, support isn't helping, what can I do?
by
kurtanton
on 05/01/2018, 17:19:21 UTC
request 1203861, Account temporarily disabled

After reading here tonight, I sent the form presented here to Kraken. At 02:12 reply by mail:
Thank you for contacting Kraken. Your support escalation request has been received and will be reviewed by an agent as soon as possible.
I'm curious how long that will take now.

Thx Kraken-Septismus


There is something going on:

Now I´ve got this mail:

Beesolay (Kraken Support)
Jan 5, 08:52 PST

Hello,

Apologies for the delayed response and thank you for your answers.

I'm forwarding your request to a Senior Account Access Specialist in order to grant you access to your account. They will contact you if they need additional details.

Best Regards,

Beesolay
Kraken Client Engagement


Hope is coming...
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Re: Kraken account locked, support isn't helping, what can I do?
by
kurtanton
on 05/01/2018, 15:34:28 UTC
My account is also locked by my own mistake... can somebody help me on retrieving my account?
I allready contact support but i only get a automatic repley back.


go to #50 (Kraken-Septismus) and check a ticket and the form there. I did it. Hope it helps.
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Re: Kraken account locked, support isn't helping, what can I do?
by
kurtanton
on 05/01/2018, 09:11:13 UTC
request 1203861, Account temporarily disabled

After reading here tonight, I sent the form presented here to Kraken. At 02:12 reply by mail:
Thank you for contacting Kraken. Your support escalation request has been received and will be reviewed by an agent as soon as possible.
I'm curious how long that will take now.

Thx Kraken-Septismus