Hi,
Does anybody know when will post launch opt-in open?
I read somewhere that was supposed to be one week after launching Symbol Mainnet.
It has been already two weeks from then and nothing happens. Unfortunately, I haven't done pre-launch opt-in and now I have lots of yet unclaimed XYM got stuck.
I would appreciate info.

If I understood well,
You've been able to purchase XEM on Bittrex and you can see your XEM in your Bittrex account (NEM wallet) but you are not able to withdraw it to your personal Nano or whatever wallet, right? Please confirm.

THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS, THANKS,THANKS,THANKS,THANKS, THANKS,THANKS,

I just checked my open tickets with Poloniex and they all have been resolved. I checked my account - nothing. I got scared there. I checked my NEM Wallet balance and my 8000 XEM was there, credited some time yesterday. I can't believe that after almost four months my Poloniex misery is over.
I believe in NEM project and I feel that before Q3 value of these 8000XEM will increase multiple times.
I just can't thank you enough. I completely neglected my family spending my all free time on forums, reading posts, looking for attorneys, trying to find the way to get my funds back. My case is not the first one but I hope that this will not happen to anybody else. I think I am finished with Poloniex.
Just before I am all done, If somebody has issues with Poloniex all legal correspondings has to go through following email addresses
(if you are going to use e-mail):

a)   contact@poloniex.com (Poloniex e-mail address registered at Better Business Bureau)
b)   ann@ailcorp.com (e-mail address of Ms. Ann Chilton - their current legal representative)
c)   info@ailcorp.com (this is just in case that Ms. Chilton doesn’t represent Poloniex any more).
My attorney send litigation letter to all these three addresses few days ago.

Thank you one more time and God Bless you all.

Thank you so much.

Thanks for your help.
I already did this couple weeks ago but with no success, Poloniex Support keeps ignoring me. Any other advice?  It has been almost four months now. When that happened it was worth around 2000 USD and now is already around 12,000 USD. As it is getting bigger I have less hope that I will get it back. If you can think of anything that can draw their attention and get my funds back I would be really grateful.
Thanks in advance.

Guys, I am missing 8000 XEM. I made a withdrawal from Poloniex to my Nem nano Wallet 99 days ago, ticket #472121. Firstly 47 XEM as trial and it worked fine then 8000 XEM to the same wallet and 8000 XEM is gone. Poloniex posted transaction as complete on my deposit and withdrawal page with non-existent txid on NEM blockchain. Submitted ticket right away and updated it many times but nothing from them, Poloniex just keeps ignoring me. I am becoming desperate, really don’t know what to do. Does anybody from NEM community have any influence on Poloniex Support Center. They can’t just take their customers’ money and ignore them like nothing has happened. Any advice – please help.