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Showing 3 of 3 results by mairac
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Board Bitcoin Technical Support
Re: Please help me, what happened with my transaction?
by
mairac
on 06/06/2023, 00:11:17 UTC
Quote from: Charles-Tim on June 05, 2023, 10:09:20 PM
Import your seed phrase on Electrum. Many people have this same complaint some weeks ago even till now. You can check your Trustwallet balance if the coin reflect there, but not showing in the transaction history, and no in-app notification.

Yes, exactly! The balance is reflecting the amount transfered but the history doesn´t show the transaction. There wasn´t any in-app notification either. Thanks!!! Electrum doesn´t have this kind of failure? Is so much better than trust wallet that worths oppening a new wallet there?
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Topic
Board Bitcoin Technical Support
Re: Please help me, what happened with my transaction?
by
mairac
on 05/06/2023, 23:56:29 UTC
Quote from: hosseinimr93 on Today at 10:06:08 PM
Quote from: mairac on Today at 09:55:29 PM
Transaction hash:  d7e78df4ba2ebf7ee4469568cc7fb452bb4abd326b195d5951c3b215d5bcf645
Amount sent: 0.03142558 BTC • $846.39
The transaction has been confirmed and provided that you have withdrawn the fund to the correct address, you should see that on your wallet.
Note that you didn't receive 0.03142558 BTC in that transaction. That's the value of the UTXO used by the exchange to make your transaction. You received 0.00684531 BTC. The rest was sent back to the sender as change.

Edit:
You have received two other transactions as well and your balance should be now 0.10731957 BTC. Does your wallet show a different value?

Thanks for the comment. I saw the 2 other transactions and confirmed that trustwallet shows the correct ammount
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Topic
Board Bitcoin Technical Support
Topic OP
Please help me, what happened with my transaction?
by
mairac
on 05/06/2023, 21:55:29 UTC
Hi everyone.
I sent BTC from the exchange to my wallet and I didn´t receive them.
Can anyone help me to find out what happened please?

The exchange name is Digitra. My wallet is a Trustwallet. I asked already for help in each one. They didn´t care or solved anything.

Above are the infos:

Transaction hash:  d7e78df4ba2ebf7ee4469568cc7fb452bb4abd326b195d5951c3b215d5bcf645
Amount sent: 0.03142558 BTC • $846.39
Fee 15,860 SATS • $4.27
From bc1q9-sx0nx
To 2 Outputs: bc1quure5m00xvfh676h0sx8rr5k5nfxymal3v5mtj
bc1q9r377axh06fws750fdq9280qfx9ecefkksx0nx