My account spent more than a month blocked, it was terrible. But they unlocked.

Use tweeter to get in touch, bother, tell the truth, but be polite and have patience.

Never leave all your coins in an exchange or wallet, make trade only with a part of them.

My account is locked for more de than 27 days.

I have not a single answer from coinexchange support

I've tried to contact many times

In the website is writen "Excellent Customer Support" but coinexchage seems to have NO CUSTOMER SUPPORT.

I am being completely ignored, for this reason I came to complain here.

My ticket have 27 days and 20 hours now without only one answer.

https://coinexchangeio.freshdesk.com/support/tickets/19665

I need that coins, it is realy bad.

16 days... 0 answers ... still locked

My account still locked.. now for 9 days.

I'm happy they unlocked yours... I hope they unlock myne too.

My account on coinexchange.io has been locked. And I searched on the internet, there is a lot of another users with the same problem.

It seemed like a perfect site for a small trader starting with altcoins. Good interface and no competition from bots.

But the joy ended. My account has been blocked for no reason and I can not get any support response since '2017-14-11 11:41'.

It does not seem like a very smart move to steal people's coins that way, they would earn a lot more if I continued to do business and relying on the site, would bring in new clients and move a lot of money for many years.

But instead they preferred to steal my 0.266 BTC and leave me without any support.

If this situation is reversed I will notice it here.

But for now I warn. Do not leave your coins in coinexchange.io, you will lose them all at any time.

I have the same problem now for two days. Has your account been unlocked?