Hello, we already tried that image that you highlighted in this last message, but it is the same one that we tried the first time. The 1.93 GB MCU2 version. And it does the same...

 And the version of etcher is v1.18.11
The same one that happened to us
 The failure is very rare... and after several tests it remains the same...

Thank you all very much for the support and advice
Let's follow them to see if we solve this problem.
greetings

Of course... the start that we are referring to is that it does not start the device. That is, it doesn't show anything on the screen, but if it turns on, the refrigerator can be heard and the network LED blinks.

We have bought an Apollo II, we are in Argentina and we still couldn't get it to start, we have flashed memories but it's still the same, can anyone help us?
We have support but we didn't hit the right button either.
The idea is to buy others but we need this equipment to work correctly.

HI, FRIEND
I bought an Apollo 2 Full and we can't boot it, we have flashed the memories, but the cooler is still at full and it doesn't take over the network.
I contacted support and asked them not to send the equipment from Argentina to the USA again if they could send and sell me a flashed memory. What do you advise me to do? My idea is to put several devices in parallel but I need this one to work correctly first.

A few days ago I ordered a team, we are from the interior of Argentina and we have been with crypto for a long time. I would like to contact you to ask you some questions.