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Showing 20 of 27 results by meyoumeyou
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 21/07/2013, 20:47:23 UTC
Their problem was scale. They were simply a victim of their own success.
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 15/07/2013, 17:01:49 UTC
I guess I was one of the lucky ones, I completed 100+ transactions with Bitinstant and had about 5 or so problems during some of them and they were resolved in less than 24hrs, my last transaction was on 7/11 and I didn't have any problems. Sorry to see them down, hope they come back.
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 03/07/2013, 21:19:49 UTC
BI isnt working? since when? I sent to separate transaction today and both were credited instantly.
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 01/07/2013, 18:30:17 UTC
can you all let me know whats going on with Transaction:45b1b034-0758-45d8-90a1-6770bf1292b5
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 30/06/2013, 22:12:56 UTC
is it still possible to do transactions as guest?
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 24/06/2013, 19:25:31 UTC
can you let me know whats going on with d802d97e-d1cf-4aa2-83c4-aa77116fd57f?

Sure I can, it just executed Smiley
thanks
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 24/06/2013, 18:55:10 UTC
can you let me know whats going on with d802d97e-d1cf-4aa2-83c4-aa77116fd57f?
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 11/06/2013, 15:33:35 UTC
The new website doesn't seem to work for me, I've tried placing an order as a guest(can't verify) and I tried registering(after I enter info and try to submit it just hangs) and it still wont let me place an order, anyone else having these problems?
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 15/05/2013, 21:39:32 UTC
can u tel me whats going on with a66737cd-9be3-4586-b788-3868d0e9eb61
                                             4870a7c8-c2a7-4845-89ac-bc764e157ba6
it appears mtgox.com is having problems and you all cant deposit in my mtgox account, can i give you my btc address instead to send it to?
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 17/04/2013, 18:57:39 UTC
Can you please let me know whats going on with
Quote ID    129d1dc8-bcf2-4017-b09d-126496f4859e
Event ID    d85727c1-51ce-4179-8508-458cf23328da
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 04/04/2013, 19:16:02 UTC
Same problem, moneygram to bitinstant to mtgox account, not deposited, here are my details
Quote ID    1fd189d3-80d1-4047-bbe9-b8a0d540ce15
Event ID    3e5f14be-b7f5-4387-b030-e0674824780c

whats going on?
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 16/02/2013, 18:24:59 UTC
please check on
 Quote ID    0d743a59-d9e9-4d12-a4ec-b87e1946a506
Event ID    ff751029-f827-4e00-8aed-ae6b4239e63f
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 16/02/2013, 17:49:25 UTC
can you please check on
Quote ID    0d743a59-d9e9-4d12-a4ec-b87e1946a506
Event ID    ff751029-f827-4e00-8aed-ae6b4239e63f
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 14/02/2013, 03:38:57 UTC
Please check on
Quote ID    f2686573-71d7-428f-b8e3-f00d841893a4
Event ID    3fbfeb23-7ae5-44d7-92b9-35c516ed4703
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 31/01/2013, 12:42:16 UTC
still nothing for

Quote ID    2ce75fc8-0b2c-46c4-856f-7a360a7007c0
Event ID    ffc6cd49-e26c-4fc3-a5a1-e7048565b4ea
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 30/01/2013, 22:45:55 UTC
can you please tell me whats going on with
Quote ID    2ce75fc8-0b2c-46c4-856f-7a360a7007c0
Event ID    ffc6cd49-e26c-4fc3-a5a1-e7048565b4ea

This order has failed. We've been having some issues with ZipZap's API response today.

I'm going to forward this to tech support where they can issue a manual transfer. This will likely get processed tomorrow since it is the end of the day now. For future reference, it's best to contact support at the BitInstant website. Thank you!
I received an email from zip zap saying I had a successful payment so why would I contact them?
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 30/01/2013, 22:19:03 UTC
can you please tell me whats going on with
Quote ID    2ce75fc8-0b2c-46c4-856f-7a360a7007c0
Event ID    ffc6cd49-e26c-4fc3-a5a1-e7048565b4ea
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 09/01/2013, 23:13:32 UTC
Thanks!!!!
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 09/01/2013, 22:58:33 UTC
Can you see you whats going on with  order :

                 e45f3e74-b0c5-450f-9e00-3b72979647aa
Event ID    a4939db0-e79b-4de7-bc0a-4561095e93ef

I specifically asked if everything was going to be instant again and you said


Quote
No, everything is still the same and everything is instant.

You see 1-2 orders a day that fail here, however we process over 250 orders every day.
Apparently that isn't the case, I guess mines was the 1-2 that happened to fail,which ironically is what I asked about.
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
meyoumeyou
on 07/01/2013, 08:33:01 UTC
I guess I need to be more specific, when will it be like before where everything was automatic and we didn't have post on here and email anyone about our orders?

So any new payments aren't instant anymore like it was before?

We always aim to make payments as rapid as possible but do at times experience technical problems which can cause delays - should this effect you then get in touch and we will always rectify the issue.