do u consider bitstamp to be secure? safe from hackers?

http://www.coindesk.com/bitcoin-payment-processor-bips-attacked-1m-stolen/

yes
actually 2 normal tickets (the second about 4 hours after the first one, because they updated that the software problem has been resolved, and all my other deposits except the oldest one arrived, and many here posted that they got credited, so that seemed weird to me. but not sure whether its advantageous to send several tickets or rather leads to the exact opposite - getting to the end of the line again) and a mail to info@bitstamp but never got a reply there obv.

update:
received the money, and an answer from mr. kodric personally ...


Dear XXX,

Thank you for contacting us regarding this matter.

According to our logs your transfer arrived, was processed and your funds added to your account.

If you should have any further questions, please feel free to contact us again.

Best regards,
Nejc Kodrič

posted already in the newbie section, but did not get an answer (wow, a déjà vu)

yesterday:
I have made a SEPA deposit of €2.1k on November 18, and three 4-figure deposits on November 20.
The November 20 deposits all got credited within the same day! But the oldest (and largest) deposit, from november 18, is still missing. How is that possible?
I sent a ticket more than 20 hours ago - no reply. Is somebody from bitstamp here, who could look into this??

what also looks weird... is this normal?

Account -> History says: 2013-11-18 14:25:01   [IP-Address]   Opened SEPA deposit for EUR 2,100.00
but Deposits -> Your Deposit Requests says: Nov. 18, 2013   EU bank transfer (SEPA)   EUR 2,100.00   Finished

how can it be "Finished" when the money has not been credited yet??? it is also not shown in Account -> Transactions
and why do friends of mine asking senseless questions about depositing or buying bitcoins, get replies within 4-5 hours??


today:
ok i'm getting mad

WHERE IS THE PROBLEM TO REPLY WITHIN 40!! HOURS?? U EARN SOME 10 or 100K PER DAY. EMPLOY MORE SUPPORT STAFF U GREEDY ****** ********!!   

AND SEND ME MY MONEY!


meanwhile btc price is exploding....

ok i'm getting mad

WHERE IS THE PROBLEM TO REPLY WITHIN 40!! HOURS?? U EARN SOME 10 or 100K PER DAY. EMPLOY MORE SUPPORT STAFF U GREEDY ****** ********!! 

AND SEND ME MY MONEY!


meanwhile btc price is exploding....

I have made a SEPA deposit of €2.1k on November 18, and three 4-figure deposits on November 20.
The November 20 deposits all got credited within the same day! But the oldest (and largest) deposit, from november 18, is still missing. How is that possible?
I sent a ticket more than 20 hours ago - no reply. Is somebody from bitstamp here, who could look into this??

what also looks weird... is this normal?

Account -> History says: 2013-11-18 14:25:01   [IP-Address]   Opened SEPA deposit for EUR 2,100.00
but Deposits -> Your Deposit Requests says: Nov. 18, 2013   EU bank transfer (SEPA)   EUR 2,100.00   Finished

how can it be "Finished" when the money has not been credited yet??? it is also not shown in Account -> Transactions