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Showing 3 of 3 results by mistertjay
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Board Service Announcements (Altcoins)
Re: [ANN][NEW][EXCHANGE] Coinhouse.eu - Fast, Solid and Safe Altcoin exchange
by
mistertjay
on 13/01/2018, 07:23:51 UTC
You should solve this suspect issue if you do not want to lose your customers.

https://coinhouse.freshdesk.com/support/tickets/771
can't make a withdrawal, the status of suspicious!

Exactly the same issue here #1326 - It seems like their M.O... get people to deposit their hard earned crypto and then tie them up in "suspect" withdrawal status so the money never leaves their exchange. Have them rage all they want in the hopes that they'll give up their hope of ever seeing the money again and then usurp it. Smart plan, except for one component... grossly underestimating peoples resolve to get their money back!

Post
Topic
Board Service Announcements (Altcoins)
Re: [ANN][NEW][EXCHANGE] Coinhouse.eu - Fast, Solid and Safe Altcoin exchange
by
mistertjay
on 07/01/2018, 04:04:36 UTC
https://pbs.twimg.com/media/DS4yF40W4AIQi15.jpg - This is seriously a joke. Fast? 15 hours and counting without a reply from your teams end yet there's time to update your twitter. Solid? Can't trace a DASH transaction that happened to your exchange provided wallet... Safe? Yet to be determined as I'm not the only one that's complaining about their lost deposits and/or inability to withdraw from your exchange.... what kind of sham operation is coinhouse running there?

Ticket #1177

Since I put up this post earlier, it's only fair that I follow up and state that the team were able to resolve my issue and I got my DASH reflecting in my account. They said they have over 500 tickets being processed a day. I'm assuming it's some bug that has their whole team out for a loop. What matters is that they delivered at the end and for that I am grateful. Thanks guys and good luck with sorting out the other issues, hope you're able to resolve the same way as mine.

To all others, be patient, they'll get around to it, doesn't look like they're out to steal people's moneys... just regular human beings dealing with a clusterfuck of potentially epic proportions.


Post
Topic
Board Service Announcements (Altcoins)
Re: [ANN][NEW][EXCHANGE] Coinhouse.eu - Fast, Solid and Safe Altcoin exchange
by
mistertjay
on 06/01/2018, 10:44:25 UTC
THIs exchange is a scam, I did a withrawal transaction 4 days ago and I can’t even see it in my history. I tried to find some informations them but there is barely anything out there, simply, this is unknow, no reputation, no office adress no phone number, nothing at all. Stay away from it and put your money in a safe exchange, not a shit a*s one

Hi,

Did you put in a support ticket?
if so please send me the ticket number so i can check up on it 4 days is rediculus this should not happen.

Kind regards,
Nicolaas


Hi Nicolaas, I seem to be having trouble with a DASH deposit that I made. I've raised a ticket about it as well since earlier this morning. Having read all the posts here and the rage on Twitter, I'm admittedly a bit uneasy but do not want to join the pitchfork mob on social media. I would however like to get my issue reviewed and resolved. My ticket # is 1177. Thanks!