I've had an account on this exchange for about a year and it is verified of course.I have a habit to verify my accounts on all the exchanges I am using.
Some time ago CEX asked to complete a new form for verification for passing the new procedure of KYC, the form includes 4 pages PDF which contains all the information not only about me, but also about my employer. So they have more than enough information to identify my personality. I was sure that they have received everything but then all of a sudden I received the following email:
Thank you for your cooperation and the form provided.
In order to complete the procedure, we kindly ask you to provide us with a bank statement that shows your funds movement for the last 2-3 months and your salary transactions (incoming transactions from your employer) shown in it to support information about your source of funds.
Also please provide us with screenshots that show your trading activity on other platforms and bank statement, which confirms your fiat deposits to mentioned platforms. We need to see your deposits, trade operations and withdrawals to CEX.IO. Please make sure that all of your accounts are identifiable.
We are looking forward to hearing from you soon.
Best regards,
Compliance Team
Here I got furious, as far as I know nobody has the right to see fund movements on my personal bank account without a special order from court.
What would you do? Would you provide such personal data to verify your account taking into account that this company doesn't provide you with any guarantee of keeping your personal data safe?
this is crazy. they asked very personal question about you. better leave that exchange and switch to the new much better exchange like binance, kucoin and many more.
cex.io is a shit exchange though.