!!!!
4 months I can neither trade nor withdraw money. Total ignore from support. All documents, scans of passports, videos - everything was sent in ticket.
387759 ticket number
I believe you were in touch with the team earlier this week. We'll be sure to contact you in the ticket, your patience is appreciated.
Hello, i trading ERD- BTC pair for a while, but the deposits and withrawal,s are closed for 3 months. I took a lock at system monitor and they say are Upgrading the system ...Why took so many months ? Is posible if the system cant be upgrading in 3 months, will ERD beeing desintegrated, deslisted ?
AFAIK, Elrond has migrated and launched mainnet and they're now called Egold. This has something to do with it. I see that they're not yet on the market pairs on coinmarketcap. It means that they haven't finished the upgrade. See all the details on the links.