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Showing 10 of 10 results by northernkarl
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Board Gambling
Re: Inquiry about FortuneJack - KYC and Withdrawals
by
northernkarl
on 15/11/2023, 01:35:18 UTC

Basing up on Fortunejacks reputation then they've been long time on this crypto gambling industry or i shall say that they are reputable and trusted already into this space.
I dont know or wasnt aware about their KYC procedure whether they would be asking out before you can play or they would really be asking once you have violated something or reaching
up some threshold. Im not aware about their KYC terms as of this moment and this is why it would really be that always ideal that you should be asking the support.
No, they arent scam, if you've been experiencing some issues then it would be always best that you should really be that trying to clear up on whats happening.
They wouldnt be holding any withdrawal if they do sees nothing on your gambling activity or you didnt reach out some withdrawal threshold.

Thank you for that - I haven't played for a long time and then I won something I guess that is flag for them? Not sure what to say, they were not accepting Canadian phone number before and now they do. I also have a VPN but I use that for security purposes.

I just keep getting the run around lately. Hmm, I was reviewing the ask gamblers.com and the support team rarely does any action and they only do it when you open a formal complain. They gave me an ETA on when will my case is going to be reviewed.

I just don't like getting the run around.
Post
Topic
Board Gambling
Re: Inquiry about FortuneJack - KYC and Withdrawals
by
northernkarl
on 15/11/2023, 01:17:58 UTC

Fortunejack are not scammers, but they have more strict policy with kyc registration than all other crypto casinos I use.
Some time ago they confiscated my coins after I refused to complete verification for low amount of coins, and their legal team took over my case.
I dont really care about those lost coins, but I will never use fj again.

That's fair. I just don't like giving the run around. And if you are nice/patient now-a-days you get taken advantage of. I want to make sure to not give me a run around or any unnecessary delays.
Post
Topic
Board Gambling
Re: Inquiry about FortuneJack - KYC and Withdrawals
by
northernkarl
on 15/11/2023, 00:45:58 UTC

It's not uncommon for online casinos to have their own verification procedures. Fortune Jack is considered to be a legitimate and safe platform to use but s I remember I had a bad experience with one of their customer support way back then few years ago, well its not bad at all, just disappointed and it’s a different story, not related to KYC. Almost all crypto casinos now require users to complete the verification process so they can withdraw their winnings. The KYC requirements may vary depending on the user’s location and the amount of money they have won. Once the KYC process has already been completed, then the security check is likely a routine procedure to ensure that your account is secure.



Hmm now it's from couple of mins, to couple of hours, to right now they are closed and have to wait until tomorrow. Do you happen to know the ETA for the KYC process?
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Topic
Board Gambling
Re: Inquiry about FortuneJack - KYC and Withdrawals
by
northernkarl
on 15/11/2023, 00:33:16 UTC

If you read the forum here, most of the time when a casino asks for KYC when you want a withdrawal they are keeping your money.

Damn, lol. it's 600 bucks and If I were them I would've milked more than that - I only deposited 199.00 lol. I would just consider that a bust.
Post
Topic
Board Gambling
Re: Inquiry about FortuneJack - KYC and Withdrawals
by
northernkarl
on 15/11/2023, 00:01:23 UTC

If a casino asks for KYC, then you are in trouble. Most of the time when this happens, your money is gone. Although there is a small percentage of times that you'll get paid.

I did the KYC and passed and doing their additional security check. I did multiple KYC's in the past. But not as slow as FJ. Hmm I hope that's not true.
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Topic
Board Gambling
Re: Inquiry about FortuneJack - KYC and Withdrawals
by
northernkarl
on 14/11/2023, 23:16:16 UTC

I didn't say anywhere that this was done by FortuneJack. If anyone can't click to view the contents of the link, then that's not my problem. I added the link so that members can see an example of harassment casinos subject to their customers when it comes to KYC verification.

Ooh, here is another one - illegal and humiliating video verification in Rollbit.com

Yikes - I have been playing with Rollbit for quite sometime and I am verified (it was a very quick process). It feels like there's unknown to require such video call. I think it is because of strict AML guidelines. I actually asked support if there's an issue if I use VPN because of different AML laws in different jurisdictions.

Post
Topic
Board Gambling
Re: Inquiry about FortuneJack - KYC and Withdrawals
by
northernkarl
on 14/11/2023, 22:58:18 UTC
Thanks everyone! Yeah I am all about the KYC but just used on a quick verification with other sites.

You often hear bad reviews than good ones. Just need to be more patient I guess lol.
Post
Topic
Board Gambling
Re: Inquiry about FortuneJack - KYC and Withdrawals
by
northernkarl
on 14/11/2023, 22:10:23 UTC
You can try different gambling sites, though. Every gambling site has its own rules, and as long as you are not scammed, you should be fine. You know, experience teaches us a good lesson, and we can always find a gambling site that we feel comfortable using. I have used a lot of crypto casinos, but based on my personal experience, Duelbets and Sportsbet have the best customer support; they'll reply right away. With regards to KYC, they haven't asked me to comply yet, so I'm okay with them.

100% haha I am waiting for my coins with this and idk if I will give them another chance. Support have been so awful. Duelbits is good! I like how they know what you are getting for monthly. A lot of them are getting so bad with customer service lately.
Post
Topic
Board Gambling
Re: Inquiry about FortuneJack - KYC and Withdrawals
by
northernkarl
on 14/11/2023, 21:51:35 UTC
Thank you! Yeah I am sketched out with them. Support is not very supporting. It was few mins to now tomorrow. I am also not a very patient person lol. And when I saw how difficult are them to deal with (after the fact) I ran away and withdraw most of my winnings. I also read that they require Skype verification etc, I understand that if you won millions of dollars. But for 600 bucks lol, I hope it's not the case.

Post
Topic
Board Gambling
Topic OP
Inquiry about FortuneJack - KYC and Withdrawals
by
northernkarl
on 14/11/2023, 21:38:19 UTC
Just inquiring about Fortune Jack, This is my first winning and the only reviews I can find are angry reviews here. Positive reviews are rarely done in my opinion.

What is the deal with KYC and Fortune Jack - I did the KYC and now they're doing a security check. I asked support what are the KYC requirements and they will send it if it is required. I would've done the KYC prior to me playing.

I know that they have been in the industry for a long time, but I have played with other crypto sites and it has been a positive experience and support was helpful.

Have I been scammed?