Tried to post about my experience on there, but big surprise I was instantly banned for life for attempting to post something that didn't fit with the message they want to convey. Thanks again for the help on my order btw, and still looking forward to BTC-e cash out options *hint hint* =-)

I checked out the site, and attempted to post info about a recent order as well as listed my posts from this forum. Since the website banned me for life for attempting to post and considering the error I had was related to me not entering in my transfer number instead of account number I have to say that now I agree with Bitinstant staff who posted there saying http://bitinstantscam.com/ is itself a scam. I ordered twice from bitinstant the very next day and everything went through instantly. If you check over my previous post you will see I was pretty upset....then worried after finding out about the account number error.....then everything was resolved. I have to say the scam website version left a really sour taste in my mouth. If that website is suppose to be for people to be able to discuss info over orders and is suppose to be a legitimate site then I do not see why it permanently bans you for posting something contradictory  to the message they are trying to convey,

Resolved by support just now. Thanks again guys

Order ID - 378f0711-103b-42d6-b759-15e4e8a3674e Thanks for the response

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Nope, same thing happened to me. Have emailed, attempted to call etc with no luck. Only need the confirmation email myself.

I did a cash transfer from CVS to MtGox also. I never received any emails though so maybe if i can get in touch with support they can send my confirmation email with my APIresponse code =/

Where did you all find the response code? Was it emailed out? I have tracked my order on their page and didnt find a close to the MTGOX-USD codes. Hopefully I can get them to email me mine...

I never received an APIResponse code or any emails about my order. The last thing mine says was Order executed - funds deposited at remote exchange. Yet there is no money on Mtgox, no APIresponse code (with MTGOX-USD), no emails about the order and of course no emails from support.

And who knows how long it will take to get an answer from support to fix this =/

Yea I agree, there should be something listed on the bitinstant website. Im waiting to hear from bitinstant/mtgox myself and will update the thread if i hear anything. Really hoping 503 isnt just lost now

I just had the same issue with entering my Mtgox account number and not the exchange number, does anyone know if it will still go through, or if there is a way to fix it? I have emailed support a ton of times with no answers yet

Yea, starting to get a little worried looking over all the people talking about waiting on transfers
http://www.resellerratings.com/store/BitInstant 4.3 rating out 10 doesnt look too good =/

Yup having the same issue here, last thing my order says is
Thu Apr 4 14:54:36 2013   30cb56e6-ccf1-4555-9cc9-da4da87bd47c   MTGox Order Loading
60f92b4e-ebf5-40a4-9743-0b772a1b0271   Order executed - funds deposited at remote exchange
sent 503 earlier and still no confirmation emails,responses etc.

I did a transfer earlier for a deposit through CVS>ZipZap>BitInstant>MtGox. However after sending in the payment i have not received any emails about the payment that was sent in (over 4 hours at this point) I was wondering if anyone else was having issues/experiencing delay times. my order number was 378f0711-103b-42d6-b759-15e4e8a3674e The last thing it says is
Thu Apr 4 14:24:49 2013   47c9df22-8811-4762-b159-b46b177f6547    Quote for new transaction
Thu Apr 4 14:53:27 2013   9ff0d1ab-7d05-4ce5-b65d-78cfdec798e7   New Order
Thu Apr 4 14:54:36 2013   30cb56e6-ccf1-4555-9cc9-da4da87bd47c   MTGox Order Loading
60f92b4e-ebf5-40a4-9743-0b772a1b0271   Order executed - funds deposited at remote exchange