Search content
Sort by

Showing 8 of 8 results by portofinowhale
Post
Topic
Board Exchanges
Re: Coinbase STOLE more than 10 BTC !!!!
by
portofinowhale
on 14/06/2017, 04:22:51 UTC
Thank you very much guys for your support and advises! I will keep trying
Post
Topic
Board Exchanges
Re: Coinbase STOLE more than 10 BTC !!!!
by
portofinowhale
on 13/06/2017, 20:33:53 UTC
Such a big bitcoin you are holding a 10 btc in coinbase i think you can not recover except if you contact them directly since you block your account and you want to reopen it again with bitcoin inside. they can get it back once you contact them just give some proof try to contact them here https://community.coinbase.com/t/live-chat-support/10903
Maybe they can reply you soon in their community site..

Unfortunately, I can't login to community site and post smth while it may be done with Coinbase main account only...

 
you can make a new registration, for example from your smartphone,if you have any questions I think you will not be difficult to confirm your email to support.

Will try! Thanks
Post
Topic
Board Exchanges
Re: Coinbase STOLE more than 10 BTC !!!!
by
portofinowhale
on 13/06/2017, 20:24:19 UTC
try an old school letter?

Here you will find their address.
http://www.dfs.ny.gov/legal/vcrf_0500/20140828%20-%20VC%20Proposed%20Reg%20Comment%2096%20-%20Coinbase.pdf

They are not a scam, so I think this will all work out. However in the future NEVER leave bitcoin at an exchange for more than a few hours. Until you have EXCLUSIVE CONTROL OF YOUR PRIVATE KEYS you simply do not have any bitcoin.

Thank you for your advise!
Post
Topic
Board Exchanges
Re: Coinbase STOLE more than 10 BTC !!!!
by
portofinowhale
on 13/06/2017, 20:06:29 UTC
Such a big bitcoin you are holding a 10 btc in coinbase i think you can not recover except if you contact them directly since you block your account and you want to reopen it again with bitcoin inside. they can get it back once you contact them just give some proof try to contact them here https://community.coinbase.com/t/live-chat-support/10903
Maybe they can reply you soon in their community site..

Unfortunately, I can't login to community site and post smth while it may be done with Coinbase main account only...
Post
Topic
Board Exchanges
Re: Coinbase STOLE more than 10 BTC !!!!
by
portofinowhale
on 13/06/2017, 19:19:02 UTC
Hi guys! Last week I blocked my account because I was not sure about the security of the data. Now when I want to unlock it, Coinbase support answers that they simply do not have email support in my region now! And this is despite the fact that 2 months ago the support worked perfectly! They just decided to steal my money and not unlock the account! Support does not answer! Any suggestions?

When you say "answers that they simply do not have email support" do you mean you EMAILED them directly using the old "support" email and got the auto "In an effort to more quickly respond to requests, directly emailing ...is no longer enabled" message. Or did you use the support form?



I've contacted few times with support form and few times by directly mailing...
Post
Topic
Board Exchanges
Re: Coinbase STOLE more than 10 BTC !!!!
by
portofinowhale
on 13/06/2017, 18:01:04 UTC
Hi guys! Last week I blocked my account because I was not sure about the security of the data. Now when I want to unlock it, Coinbase support answers that they simply do not have email support in my region now! And this is despite the fact that 2 months ago the support worked perfectly! They just decided to steal my money and not unlock the account! Support does not answer! Any suggestions?

That's tough. don't stop trying to contact them. Get as much attention as possible. I suggest posting it on reddit's /r/bitcoin and /r/btc to get more attention. make sure to explain things carefully.

After you regain control over your bitcoins, I suggest to always move your bitcoins out of your coinbase wallet into some other wallet like electrum/mycelium. I've seen too much people having problems on coinbase.

Thank you! I've posted it on reddit also, but it's hard there to receive any attention cause my post have too small rating:(
Post
Topic
Board Exchanges
Re: Coinbase STOLE more than 10 BTC !!!!
by
portofinowhale
on 13/06/2017, 17:53:20 UTC
Hi guys! Last week I blocked my account because I was not sure about the security of the data. Now when I want to unlock it, Coinbase support answers that they simply do not have email support in my region now! And this is despite the fact that 2 months ago the support worked perfectly! They just decided to steal my money and not unlock the account! Support does not answer! Any suggestions?

How exactly did you block your account? You'll probably just have to try different methods of contacting support. Maybe try messaging them via twitter or something as well. If you have coins in the account, they should have some obligation to help you.

Thank you for your answer kolloh! I don't remember exactly because I can't login right now. But it was some button like "Block you account if you think that it was hacked or some third party received your account details". After that each time I try to login it says "Sorry, account temporarily disabled. Please contact support."
I've contacted with support by email and the form on site. Nothing happens.
Post
Topic
Board Exchanges
Topic OP
Coinbase STOLE more than 10 BTC !!!!
by
portofinowhale
on 13/06/2017, 17:39:32 UTC
Hi guys! Last week I blocked my account because I was not sure about the security of the data. Now when I want to unlock it, Coinbase support answers that they simply do not have email support in my region now! And this is despite the fact that 2 months ago the support worked perfectly! They just decided to steal my money and not unlock the account! Support does not answer! Any suggestions?