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Showing 2 of 2 results by prane
Post
Topic
Board Service Announcements (Altcoins)
Re: Tradesatoshi.com - * Faucet - Free Coins Every Hour * - CryptoCurrency Exchange
by
prane
on 26/03/2019, 07:21:22 UTC
We should also ask the policy regarding stop giving a service to users

with DiHunter for example he is saying he will not do KYC and he also said he opened tickets using a false email, i am sure exchanges detect such things like IP, cookie session, etc. what i am thinking is tradesatoshi stop providing service to that user because he is not cooperating with the verification and submitting tickets with fake email

if a mod is watching this then they just need to look at the timestamp of his email and find the user, cookies and ip will also help.

Quote
10.03.2019, 03:51, "Tradesatoshi" <donniediamante@tradesatoshi.com>:
> Dear user,
>
> We apply the KYC procedure when we detect suspicious transactions on a client's account to make sure the funds are safe and that it's not being used for fraudulent activity. It's a common practice for the financial institution.
>
> Kind regards,
> MOD Donnie
There are two reasons you're writing this bullshit, man:
1) You're a liar;
2) You don't bother yourself to read.
You quote one message without bothering to read the following:
https://i.imgur.com/TbaQGUS.png
Feel free to read more here: https://bitcointalk.org/index.php?topic=5118992.0

I had never created real tickets with false email, just tried to send some info through the support form to test if another mail-address will pass, while getting a mistake for unknown reasons with the main mail-address.

This whole thing happened due to the blatant lack of professionalism of the Tradesatoshi-staff, which along with the trading tools have blocked for users the ability to create support tickets from inside their account. Feel free to read this:
https://i.imgur.com/Xt0jzy1.png
https://i.imgur.com/3aKwI54.png

When after many users complaints the support was finally opened, i have opened a normal support ticket inside my account and asked about the reasons of KYC-check and administrator confirmed, that my account is under a common KYC-check. This info is present in my topic, but you're haven't bother yourself to read it.

The problems of Traidsatoshi with their KYC:
1) All affected users had the first-level verification from Tradesatoshi. And they could trade with a withdrawal limit of up to $2000 equivalent. So all their deposits were legal. But now they are freezed.
2) Traidsatoshi had never intended to make and had not made any notifications prior KYC-check started. You can find proofs here: https://bitcointalk.org/index.php?topic=5118992.msg50312332#msg50312332

Stop giving general answers. With the flame of bolivarcoin-troll and the lack of answers from tradesatoshi staff this only worsens the situation.



my account is also locked fro no reason, now they ask me give registration details, I don't understand why,, I have my login id, password, access to my emails and also the tfa, what else do I need to prove to claim my account.. these people are full of shit riding out ways to hold our money

Post
Topic
Board Service Announcements (Altcoins)
Re: Tradesatoshi.com - * Faucet - Free Coins Every Hour * - CryptoCurrency Exchange
by
prane
on 26/03/2019, 05:42:23 UTC
We should also ask the policy regarding stop giving a service to users

with DiHunter for example he is saying he will not do KYC and he also said he opened tickets using a false email, i am sure exchanges detect such things like IP, cookie session, etc. what i am thinking is tradesatoshi stop providing service to that user because he is not cooperating with the verification and submitting tickets with fake email

if a mod is watching this then they just need to look at the timestamp of his email and find the user, cookies and ip will also help.

Quote
10.03.2019, 03:51, "Tradesatoshi" <donniediamante@tradesatoshi.com>:
> Dear user,
>
> We apply the KYC procedure when we detect suspicious transactions on a client's account to make sure the funds are safe and that it's not being used for fraudulent activity. It's a common practice for the financial institution.
>
> Kind regards,
> MOD Donnie



OK but in both instances the Binance CEO gave well-explained reasons why the accounts were frozen and could provide evidence that they were connected to stolen coins. So I'm asking for somebody who works for Trade Satoshi to provide evidence of this or at least an official statement regarding this matter.

If the coins were connected to exchange hacks, there'd be no reason to address KYC issues -- the crime was already committed. KYC wouldn't make coins un-stolen. Without a statement from Trade Satoshi on the issue, it just looks like a reason to scam their customers.