Alpha will not refund anything - see this:
Me:
Hello Alpha,
>
> Ive cancelled my order and want my money back. Here are the rules
> you put on the web, Its also screenshoted on many forums:
>
here is screenshot of https://alpha-t.net/terms-order/ where is not any word about 5 month and after that nothing is refunded> Cancellation & Refund Policy
>
> You may cancel your order at any time before shipment. Once the
> equipment has been shipped, it is no longer to possible to cancel your
> order and/or request a refund. Should you encounter a problem with
> your product, please see the warranty section for more information
> regarding warranty on our products.
>
> Should you cancel your order, you agree that we are allowed to charge
> you with a £70 GBP administrative fee. We will deduct the
> administrative fee from the amount due to be refunded to you in
> accordance with the terms above before we process the refund. We may
> also deduct transaction fees from the to be refunded amount in the
> event that your payment method or credit card issuer does not support
> refunds, thereby forcing us to refund you in another manner.
>
> So Im expecting 1565,- £ coming to my bank account.
>
> Please note me within one week when I can expect my money , thank you.
> Just one important information my order number is xxxxx
> Maybe just one more:
> I am not a business customer because i dont have a company
> registration number, I dont have a tax number, I even wasnt asked for
> that kind of information at the moment i placed my order, a placement
> of an order on your website doesnt turn me into a business customer,
> im still an individual.
And their reply:
Hello there,
We are very sorry but as per our cancellation policy it has been longer
than 5 months since you placed your order therefore you are no longer
eligible for a refund. We have been very clear and open with our terms
of order, it was released as a news update, it is easily available on
our website and you are urged to view it on the product page before you
order. Such regulations only apply to consumers and you are a business
customer with us. I can assure you that our legal matters are dealt with
by a leading law firm in the UK. Our terms of order are completely legal
in the UK. It was typed up by solicitors who specialize in this area of
law. They have advised us that all our customers will be legally classed
as businesses for many reasons, one being that the hardware we are
selling can only be used for mining cryptocurrencies which is a business
practice according to HMRC.
Best Regards,
Alpha Technology Team
...So, what now? What can I do? I'm not in UK, but Czech republic. What dou you suggest?