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Re: Anyone back on WEX?
by
rbtc
on 30/09/2017, 13:22:48 UTC
Quote from: JamesNoJosh on September 29, 2017, 01:17:37 PM
No support. Have been locked out since 7/2/2017.

All excuses, wait for verification etc...

I get this message:

Please wait for verification next week...

Then

Hello! Due to technical reasons users blocked because of white IP or 2FA problems can pass verification only after techsupports notification in the ticked about their issue. Users blocked by other reasons can have access to their account.

So anyone care to translate this garbage?

I know of 6 people just talking on here that has the same issue. I know there are more.

yes exactly the same here ... and then they expect to restore confidence in their platform ... you UK based?
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Re: WEX.nz
by
rbtc
on 29/09/2017, 11:25:14 UTC
Quote from: erk on September 29, 2017, 11:24:15 AM
Quote from: rbtc on September 29, 2017, 11:15:44 AM
Been waiting 5 months now to get my 2FA reset.

Every time I have had to wait weeks/months and there has been an excuse as why it's not possible.

I have been super patient but this is borderline taking the ...

I have gone through their latest steps and was told in email two weeks ago today would be the day, and today i'm still unable to reset my 2FA with no clear explanation given by support.

What is this all about? And you want people to put money on your exchange?!

Anyone else had issues like this?



WEX hasn't been around for 5mths.


true but still the same people relaunching ...
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Topic
Board Exchanges
Re: WEX.nz
by
rbtc
on 29/09/2017, 11:15:44 UTC
Been waiting 5 months now to get my 2FA reset.

Every time I have had to wait weeks/months and there has been an excuse as why it's not possible.

I have been super patient but this is borderline taking the ...

I have gone through their latest steps and was told in email two weeks ago today would be the day, and today i'm still unable to reset my 2FA with no clear explanation given by support.

What is this all about? And you want people to put money on your exchange?!

Anyone else had issues like this?