for those of you that have requested the refund option, have you received the btc back yet?

thanks

btc: 1BEXqq5huWYVVd4UR5xJsYHt5JGMB6QGV
i0c: jYV8aoK86gDZGMNXvvQWFn9WbioKed6RVH

EDIT: Thanks support.

rsrAPpuVaUcMshBjoDNdD6MtjSwScKpdoP

tried that and still had the same problem

I have a system that utilizes both gpus and fpgas and I want to run one cgminer instance for gpus and another for fpgas.  Starting in 2.11.0 with the new usb subsystem, I am unable to start an instance of cgminer for just the gpus.  Whenever I try to start the instance for gpus only, cgminer displays "MTX: BitForce USB failed to get cgminer-usb..." and exits.  Is there any way to disable the usb detection like how "-S noauto" used to work?

Is there a way to not use FPGA devices in 2.11.0?  Before the -S noauto would allow an instance to run for gpus only, but that no longer works when BFL devices are present.

any estimate when payouts will be enabled?

What would cause the site to show the following message: "Payments are suspended to protect your funds, please contact us"?

I tried to do a manual payout yesterday night, clicked on the button on the Payouts screen, an error message was displayed with something like '...Cannot Connect To The Bitcoin Network...' and there is no longer a balance.  The last payout it shows in the list is from 8/16.  The amount was somewhere around .05~ BTC, but just wanted to post in case other users are missing a manual payout from sometime on 8/19.

thanks for the tip.  that did it.

Is there a known issue trying to run 5 or more BFL singles under windows in either 2.4.1 or 2.4.2?  2.3.6 seems to be able to handle 5 singles fine.  But every time I try to run all five under a single instance with 2.4.1 or 2.4.2, I get a crash in libpdcurses.dll.



Faulting application name: cgminer.exe, version: 0.0.0.0, time stamp: 0x4fcad128
Faulting module name: libpdcurses.dll, version: 0.0.0.0, time stamp: 0x4f460f95
Exception code: 0xc0000005
Fault offset: 0x000012fe
Faulting process id: 0xb24
Faulting application start time: 0x01cd419e02e067d8
Faulting application path: C:\Users\miner\Desktop\cgminer-2.4.2-win32\cgminer.exe
Faulting module path: C:\Users\miner\Desktop\cgminer-2.4.2-win32\libpdcurses.dll

My single which showed 0 processors and was DOA was delivered back to Sonny at BFL today.  Hopefully I get notified soon that a replacement is on its way to me.


edit.  and it will be shipping tomorrow.

http://img137.imageshack.us/img137/6628/capturevl.jpg

I've dealt with surface mount before, made sure the polarity was correct and have a working led again.

Is overheating of either/both of the two fpga's the only thing that can cause throttling?  Or are there other factors that can cause a single to throttle?  I removed the heat pipe, the old paste was uniformily spread on both chips, cleaned up the old and reapplied some new stuff making sure it too was uniformily spread.  So far the highest I can go is with the 808 firmware and that might throttle a handful of times an hour.  Temperatures consistantly reported between 44-46C.  Any firmware above with throttle every 3-4 minutes.  The only thing that I forgot to check for was that both chips are sitting in the same plane, but by looking at the even distribution of the thermal paste, I would guess they are.

Also, as an FYI in case the front led stops working for any one else (or falls out like mine), the two leds on the right side will go out for about 12 seconds if the unit throttles.  Although, I did go out on a limb and was able to reattach the led that fell off.

Room is temperature controlled and sits between 68-70F (20-22C).  There is nothing exhausting hot air and the singles sit about 8 inches apart and should be well vemtilated.  I have tried power supply, usb cables, host ports from working units and no change in operation.

I had a box of 3 and a box of 2, just wondering if both units I have issues with were from the box of two.  At least from appearance, no damage to either packaging.

I have tried the 832 and 800 firmware, both exhibit the same behavior in cgminer (after a minute or so, stuck at 600 +- 100).  I did a Light Diagnostic in easyminer at 832, Throttled 22 time before reaching 100 in about 600 seconds.

All the square heatsinks appear firmly in place as well as the small heatsink/fan on the botton, I don't want to put any pressure to them.  The main heatpipe had both clips seated correctly and I can see white thermal paste along the edges of the chips.  It also appears flat and not out of place.  Verified the top and bottom fans are both operational.  Top fan seems to be pushing the same as the other units, tested by checking deflection of a piece of paper over top vent.  I tried putting a powered 80mm fan on the button pushing into the unit, still problematic.

I have the ability as well as the usual white thermal paste.  But I will save removing the heat pipe, cleaning and reapplying as a last resort.

edit 1)  I am now trying the 768 firmware to see what happens, figure 768 is better than 600 or below.

edit 2) 768 firmware seemed solid, could not detect any throttling, ran at 45C for 2 hours with hm/s avg 754/762.  Tried the 792 firmware, ran at 127-200mh/s at 37C.  Downloaded and flashed it twice to make sure the flash wasn't bad.  Gave up on 792.  Now trying 800 firmware.  Will post results after a few hours.

At one point it did light up, although it was dimmer when compared to the others.  The only thing I did was move it to another computer.  I was trying to figure out why it was getting low performance.

After 8 hours of runtime

http://img13.imageshack.us/img13/2936/bflrig.jpg

tried the unit on a power supply from one that is working well, started mining and after about a minute it just stay between 500-700mh/s with temps at 45-46c.  Ran the light diagnostic and after getting to 100 had 22 Throttles in about 600 seconds run time.  Hard to tell if it is throttling since the led fell out.

I was amazed that I got a calling so quickly on a Friday evening after the email about the first one.  So at least it looks like they are standing behind their product, just hope I end up satisfied with the issues relating to the first and now the second problem I have had.

and then there was 3.  So I noticed 1 of the 4 remaining singles was constantly running at 700mh/s with 45-46c temps.  I go to take a look to see if the front is blinking and the front led is no longer lit.  Great.  I go to move it to another pc too see what is going on and I hear a very slight tink, as I move it I see a very tiny led fall out.  So far went from happy to a little annoyed and now to kind of pissed.  I already had to pay to ship 1 single back, and I am guessing soon I will be paying for another.   

Got a call from Sonny, he had me look at a few things and then asked to send it to him.  Already got it sent out via UPS.