Mods, move this if it is in the wrong place, but just want people to be aware of a scam unfolding.
I am trying my hardest not to FUD, but this is the third time Coinarch.com website has stolen money from me.
First time: Early January. Put a long in at 270 for 7btc with a 8x(max at the time) leverage. price skyrockets to 315. I put a take profit at 305 when i set up the position. Site gets overloaded, can't handle the traffic, price plummets to 260 and take profit never caught. I lose almost all the 7 btc. They stole my money and they knew. I messages their support and got a "we are so sorry, won't happent again please come back"
Second time: Yesterday, finex api screwed up, had a short in, then when it comes online price goes higher and it hits my stop loss and lose more money. Mind you I am unable to adjust my prices while this is happening because the way their scam is set up to take your money.
Third time, and last time: Today. Had a long in for 6 btc 10x leverage from 219. Price is bouncing off 230-232 now, my take profit is set for 230 and the position won't close. After the site fixs itself i am sure it will be lower, and they will end up taking my 6btc, or a large portion of it.
TL;DR- Coinarch is broken, script is setup to lock up when you make money, Contacting support gets you a, "sorry, investing involves risk" crap story.
Hope this helps someone. Please spread the word. Enough scams going on these days. Don't need more.