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Showing 3 of 3 results by safexharbour
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Board 한국어 (Korean)
Re: xrp deposit to Bithumb from Kraken missing
by
safexharbour
on 08/01/2018, 21:13:35 UTC
I did just recently submit a support ticket to Kraken. For anyone that has sent successfully sent an XRP transaction from a different exchange or wallet to Bithumb, are there any obvious differences in the raw transaction data between the one from Kraken which didn't show up and the one from another wallet that did?
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Topic
Board 한국어 (Korean)
Re: xrp deposit to Bithumb from Kraken missing
by
safexharbour
on 08/01/2018, 18:20:58 UTC
I filed a Korean missing deposit ticket. I did finally get a response from Bithumb's customer service on the ticket but it was just a form response essentially saying that they are looking into the matter but can't estimate how long it will take to be resolved.
Post
Topic
Board 한국어 (Korean)
Re: xrp deposit to Bithumb from Kraken missing
by
safexharbour
on 08/01/2018, 02:58:31 UTC
I'm currently having the same issue. My XRP deposit from Kraken to Bithumb has gone missing despite the transaction having the correct account and destination tag. I've also had no response from Bithumb customer service in two days on the support ticket. Can anyone report whether they had this issue successfully resolved in a reasonable amount of time by Bithumb?