don't buy, he is a scammer

Ok after 18 days they gave me a new code, I do not want to discredit this shop, but you guys must have a better customer service, how can you stay offline in live chat for almost 2 moths?

I have bought several codes and they worked fine, but if we have an issue, you should response more quickly.

Already sent another message in live chat but it still says last time online February 4, almost 2 months ago.

If you can contact me by mp it would be very fine.

EDIT MARCH 24: This guy tells me that they only provide warranty for the first 6 hours after purchase as if I had barely bought it today. Man I reported this on March 7, 10 minutes after buying the code, but you answered me 16 days later, and now you say that? Are you serious?

https://gyazo.com/89860a7caa7f7bc99a93f9c8d268bd56

I bought a $20 code and it doesn't work, it was 10 days ago and still don't get an answer. I tried to contact him by email and atshop chat, but nothing. He doesn't accept PM.

I attach the proofs:

https://gyazo.com/a5cca7a0ae988c4aca8117d5ad2535f5
https://gyazo.com/b634542d45ee74e5b43f6d09b0fbba8e