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Showing 9 of 9 results by sandvchips
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Im still waiting on a $484 Refund, that was supposedly mailed a week ago.. I should have just took their offer to deposit to my bitstamp account. Even tho it was several days later, Id be much better off than I am now. Only empty promises, with no way to prove they did or didnt send the refund check..
Trust me, you would not be in any better shape. I was offered that option as well a couple months ago when there was an issue with my coins, and I never received them after probably close to 10 to 15 emails I sent them.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I just wanted to say that I have successfully used BitInstant once, it worked fine. But I made the mistake of putting in my email address in wrong once when ordering my bitcoins (requested that they be emailed to me), and still after contacting BitInstant support for 3 weeks I have not received my money via email. It was originally a mistake on my part, but I contacted them and let them know whats up, gave them the correct email multiple times, and still nothing. At this point I don't even think they care about it and I am pretty much kissing my money good bye. BitInstant is a good service in concept, but when they can't deal with this sort of issue then there is a problem. Unfortunately, I do not think I will be using this service again after this mess.
What are you talking about? We sent the Bitcoins to the wallet you gave us 4 days ago!
My order seems to be stuck. I also never got a confirmation email like I normally do.
Live Chat wasn't able to help, maybe you can?
Order ID
e8b93e3e-234f-4dca-9c6d-6ce2fbad5fb9
Quote ID
f732ceb7-3964-4bae-a4c1-0914fea5e094
Event ID
99ca2e68-05e7-463e-bdd2-664db2ecdddf
Live Chat wasn't able to help, maybe you can?
Order ID
e8b93e3e-234f-4dca-9c6d-6ce2fbad5fb9
Quote ID
f732ceb7-3964-4bae-a4c1-0914fea5e094
Event ID
99ca2e68-05e7-463e-bdd2-664db2ecdddf
Its processing now!
There's still nothing there.
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I just wanted to say that I have successfully used BitInstant once, it worked fine. But I made the mistake of putting in my email address in wrong once when ordering my bitcoins (requested that they be emailed to me), and still after contacting BitInstant support for 3 weeks I have not received my money via email. It was originally a mistake on my part, but I contacted them and let them know whats up, gave them the correct email multiple times, and still nothing. At this point I don't even think they care about it and I am pretty much kissing my money good bye. BitInstant is a good service in concept, but when they can't deal with this sort of issue then there is a problem. Unfortunately, I do not think I will be using this service again after this mess.
Blockchain Wallet Issues: Haven't received bitcoins [Solved]
Hello all, I was recently supposed to be sent some bitcoins owed to me. Looking through the transaction history it appears that they were sent, but it shows that shortly after they were sent they get sent off to another account from my wallet? I think that's whats going on anyways.
EDIT: Figured it out
EDIT: Figured it out
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Hello Yankee, I recieved an email back from support about my issue, but it has not been resolved. We figured out the problem, which was that I put the incorrect email address that they were supposed to be sent to in. I have provided the correct address but have not heard back in a few days now. I would like it if they could be sent to a new address altogether. Any help is appreciated. Thank you
Hey, PM me the info!
Hey yankee would you mind checking up on my order? It's been a solid 7 hours
zipzap # = 314134818
id love to get refunded the fee too
zipzap # = 314134818
id love to get refunded the fee too
Sure, doing so now!
Will do if I can PM yet, I'm not sure if I have been a member long enough or not yet...
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
I guess I need to be more specific, when will it be like before where everything was automatic and we didn't have post on here and email anyone about our orders?
We always aim to make payments as rapid as possible but do at times experience technical problems which can cause delays - should this effect you then get in touch and we will always rectify the issue.
So any new payments aren't instant anymore like it was before?
We always aim to make payments as rapid as possible but do at times experience technical problems which can cause delays - should this effect you then get in touch and we will always rectify the issue.
No, everything is still the same and everything is instant.
You see 1-2 orders a day that fail here, however we process over 250 orders every day.
hi i did not save my order id number and i have not received my funds in my btw-e account i did a money gram trough Walmart and had the funds sent to by btc-e account and received a email from zipzap saying that the payment was successful however 6 hrs later i still have no funds i have sent an email to your support but no reply yet i am just looking for some help with what is happing with my funds.
Hey, please PM me your BTCe account or ZipZap account #
Hi Yankee, I recently purchased bitcoins through Bitinstant and requested that they be send via email to me. I have a tormail email account that they are supposed to be sent to but have not recieved them. Not sure what's up and I don't know where to find my OrderID to track the progress. If you could please help me out I would really appreciate it. Thanks
Shoot an email over to support@bitinstant right away
I don't understand the message of BitInstant.com
"Currently low reservers on Bitstamp exchange"
"Currently low reservers on Bitstamp exchange"
That means our reserves at Bitstamp are low, for doing arbitrage transfers.
Hello Yankee, I recieved an email back from support about my issue, but it has not been resolved. We figured out the problem, which was that I put the incorrect email address that they were supposed to be sent to in. I have provided the correct address but have not heard back in a few days now. I would like it if they could be sent to a new address altogether. Any help is appreciated. Thank you
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
hi i did not save my order id number and i have not received my funds in my btw-e account i did a money gram trough Walmart and had the funds sent to by btc-e account and received a email from zipzap saying that the payment was successful however 6 hrs later i still have no funds i have sent an email to your support but no reply yet i am just looking for some help with what is happing with my funds.
Hey, please PM me your BTCe account or ZipZap account #
Hi Yankee, I recently purchased bitcoins through Bitinstant and requested that they be send via email to me. I have a tormail email account that they are supposed to be sent to but have not recieved them. Not sure what's up and I don't know where to find my OrderID to track the progress. If you could please help me out I would really appreciate it. Thanks
Hello everyone, I'm new here, this is my first post. I recently used bitinstant to purchase bitcoins (through a cash deposit at Walmart) but I have yet to receive my bitcoins in an email. I created a tormail account to receive the coins but I think there may be an issue with tormail as I have only got one test email that I sent to myself and I sent more than one. I know there are some people from bitinstant on this forum and any info or help from them would be greatly appreciated.