i did a cash deposit into my mtgox account and the money is not there after an hour. i've had 4 flawless transactions where the money is in my account within 5 minutes, but also 2 transactions that have taken hours. can someone please look into this problem for me and help my money get in my mtgox account? i emailed zipzap asking for transaction details and should have them shortly. pm me if you need info about me to resolve this. if i wanted to wait for my bitcoins i'd use alternative options. i use bitinstant because it's supposed to be instant i might reconsider next time because of all this

edit: zipzap transaction details (cash deposit of USD in mtgox account)

Merchant order ID
f895f56f-7537-4e38-8ac1-11bdc40e117e
Customer account ID
283 072 783
Payment code
85100866
Status
Paid
Amount
245.00 USD
Final full order amount
248.95 USD

funds became available. took about 4 hours which seems better than a lot of people

funds not in my mtgox account and i need them now. i'm going to have to pay more for the bitcoins now because bitinstant is having problems.
please help with my issue.

Merchant order ID
bded2654-9219-41ff-a563-3d2561a6f006
Customer account ID
154 833 644
Payment code
54510766
Status
Paid
Amount
400.00 USD
Final full order amount
403.95 USD