Hi audereyy,
Thank you for reaching out to us. We understand that the statement about our right to halt or terminate trading, withdrawals, or any other account activity may raise concerns. However, please note that this clause is a standard practice in the industry and is included in our terms and conditions to protect the interests of our users and the exchange.
We would like to assure you that we would only take such actions under exceptional circumstances e.g. technical issues or security concerns. In such cases, we will do our best to inform you beforehand and provide you with all necessary information and assistance.
We value our users and strive to provide the best possible experience. If you have any further questions or concerns, please do not hesitate to contact us.