I used to ask the same question when I saw these kinds of promotions before 😄
Well, a 100% match on your first deposit (up to 1 BTC) means that Vave Casino & Sportsbook will double your first deposit in bonus funds, but only up to a maximum of 1 BTC. For example, if you deposit 1.5 BTC, Vave will still give you 1 BTC as a welcome bonus for the sports bonus.
On the other hand, if you choose the casino welcome bonus, you can get up to 4 BTC...

Oh Finally thanks for the update!
We’re glad to hear the bonus finally worked for you. I’ve forwarded your request to have the first two accounts (happyyopgoat and happyyopgoat2) removed.
From now on, you're eligible to join all our future contests and giveaways. Welcome!

You know, creating multiple accounts is not recommended by our anti-fraud department. I personally checked the promo code, and it works. So, I’m not sure I can recommend opening a third account. However, I’ll still give you access to our upcoming contests and giveaways. I hope this helps—thanks!

It’s easy and instant to claim the free spins. First, choose the casino bonus option, then fill in the required information during registration (surname, email, password, and promo code), and click OK. Once your registration is complete and you log in, click on your profile icon, then select "Bonuses" There, you’ll find your 20 free spins. Btw, make sure to activate them... (I just tried the code — it’s 100% working! - see the image please)

Sure, I can understand your point, it's 100% true.
About this case, there is a customer service team dedicated specifically to Trustpilot to follow up on all cases. They will contact him privately to get more info about his account, review it, and see what exactly happened.
As I understand, he is a sports bettor... If he’s not using any gray-area techniques and is following all the platform’s rules, the issue should be resolved soon. I’ll also reach out to customer service to get more details on this case, as I’m curious too
Tbh, I mainly focus on the forum community right now, especially since we’re about to launch many campaigns. I hope you guys will support this ANN thread with your honest feedback and opinions because I can't make it successful without you guys!

You can create a new account. Actually it's the easiest way to get your 20 free spins on Wild West TRUEWAYS. Good luck

Hi! This forum code is what gives you access to our Bitcointalk contests. We're planning to launch many contests, giveaways, and promotions here.
When you click “Sign Up” a registration window will open. Under the password field, you’ll see the option “I have a promo code.” Click on it and enter the promo code: VAVE20FS

P.S. The registration process is one of the easiest out there — no personal info or KYC required. Hope you enjoy the experience!

I agree with you @Wapfika. As a player, I always check the reputation first for any casino.
Right now, we don't have any open cases on Bitcointalk, since I personally try to not only represent the casino but also the players.
You can check Casino Guru, Trustpilot, or any other platform to make sure. Everything is under control and totally transparent. Actually, Vave hired me so we can provide assistance to players here.
You know, every online casino has both good and bad reviews — that's normal. This is why, if you want to represent a casino, you need to be a player first… that way, you better understand the whole situation.

Apologies for the delayed response. For any issues regarding withdrawals or your account, please contact our customer support team directly. They have full access to your case details and can assist you promptly. I recommend joining our official Discord or reaching out to support via Telegram by sending a direct message. These channels are the fastest and most effective way to get your issue resolved...

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