holy shit! they are still alive over there. today they finally came out with a new firmware since March
I hope so that they will be out of any business. Cointerra is SCAM and an professional company.
Nov 21 09:43
I will not supply that information, as I mentioned earlier. Your warranty
ran out on May 28th 2014. I do not want to give advice on how to take apart
and re-assemble the miner, if you hurt yourself or the miner, or have any
other issue it opens us up for liability; as I said before. We have a
non-warranty repair service as I said. Since the issue is hardware, the
hardware needs to be replaced, no amount of me talking to you is going to
change that.
Regards,
Marshall -FROM COINTERRA
Nov 21 09:02
Did you read my request AT ALL?

"Ok, please provide me information, or direct me to the company where I can place request for ordering spare parts for Cointerra units."
I want to remind you that you as a manufacturer have a legal duty to consumers to provide spare parts or to direct them where they can purchase spare parts, for a minimum of one year from the expiration of the warranty, or after the cessation of production units.
It's obvious that you don't have any technical or service support, and I don't have any other solution but to contact Bureau of Consumer Protection.
Also, now I know why some Cointerra ex consumer wrote something like this:
"They suck as a company, my Cointerra has been hacked and is only running at 50% hashing capacity. The other 50% is hashing for some hacker and not matter what I do I can't seem to restrict access. Cointerra gave me instructions on a recovery process that should kick this hacker out but that failed to do the trick. Cointerras response was there is nothing else they can do and has ignored all my emails and no one picks up the phone when you call. The employee who I was working is named Marshall and if he is reading this I have this message to you "GO FUCK YOURSELF". If you want to message him and fuck with him his email is marshall@cointerra.com."
BR me