Hello everyone on the bitcointalk community. I would like present you with a company that I joined because of a promotion and they refuse to give me my money back! I've been told to go away by their support team!
I went to their trust pilot and they have a lot of fake reviews you can find the real ones here:
https://ca.trustpilot.com/review/coinchange.io?stars=1It looks like there are others that have had issues with this company as well:
"I verified my account, and deposited my money, everything was good, but the account I deposited with is closed out now, and I can't reverify. Every employee I've talked to said there are no holds on my account, it just won't let me withdraw my money. I just want to take my assets somewhere else."
"DO NOT RECOMMEND. I registerred with a promotion: "Deposit $500 or more, do one transaction and hold for 30 days. Both you and your referrer receive 40 USDC". When it was 27th day of holding they changed the terms to "Deposit $500 or more, do one transaction and hold for 90 days. Both you and your referral receive 25 USDC". They are liars, how can I trust in holding the amount for 90 days if when it is 89th day they would change it to hold for 1000 days? SCAMMERS"
"Thieves and scammers is this app
Your thieves. My uncle set this account up for me before he died and then after this review you stole the money in it and blocked me out because you said I did something against policy. There is no way to return the funds to his account because it was closed 56 days ago. So the money in it you stole from me. If everyone reading this wants to know this is a breach of international banking standards and theee is a class action suit being put together against coinchange as they are scamming people and stealing their money. The owner has failed once with another app and now he is stealing with this one. This was a legitimate deposit and no wrong was done other then my uncle setting it up for me before he lost his battle to cancer. Yet because he did that you decided to close it and keep the funds yourself. I want a copy of where the money went because your lying thieves"
These reviews have been covered up with their fake 5 star reviews. I didnt see these reviews as they have tried to cover them up and my funds along with many others are locked in the account. Scammers are corrupt, vile, filthy humans who are prohibiting people who want to come into the crypto industry from entering. Who steals money from people? Are you that broke and desperate?
I highly advise that everyone stay away from this company and report all of the socials I have posted below:
Email them to get their domain removed for abuse, scamming and fraudulent activity:
abuse@godaddy.com
registrar-abuse@google.com
https://medium.com/@CoinChange
Twitter
twitter.com/coinchangeio
LinkedIn
linkedin.com/company/coinchange
Facebook
facebook.com/coinchangeio
Telegram
t.me/coinchangefinancials
Discord
discord.gg/HFCCCvaRtd
Instagram
instagram.com/coinchangeio/?utm_medium=copy_link
I'm not sure what your purpose is in writing this review and blaming the company. This one time promotion was relevant for a short period of time about 2 years ago. There were no problems with the fulfillment of the terms of this promotion. However, there were repeated fraud attempts by some users who fraudulently wanted to make money by violating the terms and conditions of this one-time promotion. And there were also third parties who tried to gain referrals through unfair means. You may have come across just such scammers. 2 years ago. Who from the support team did you communicate with? Who exactly (Name) answered you so incorrectly? The company has all communication channels open, moreover, it has offices in Canada and Warsaw. Look at the website, social media - The company is very public and would not want to ruin its reputation over $40. So my question remains - what is the purpose of your review?