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My ticket is 5 months old and not yet resolved, my account is disabled !!!!!!
ticket id#1082729
Please help.
ticket id#1082729
Please help.
Now they have a live chat and I am waiting since November 2017 :-(
The live-chat girl told me that account are still under review and according
to company policy they are not allowed to advise any forecast time when
it will be solved .... such a bullshit; such criminals !!!
Today, after 111 days (since Nov 29 2017) my case #555400 was resolved & my account has been reenabled. Thx all for the support (moral mainly) !!!
Luck guy
My ticket 433011 was created on Nov 12 / 2017 and is still disabled (although numerous reminder / requests have been sent)
Account disabled seit 3 Monaten ....
letztes e-Mail von Bittrex am 03.01.2018 wie unten angeführt:
Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand.
You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests.
** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT tickets/433011. **
If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you.
We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand.
Best Regards,
Bittrex Support Team @ Bittrex
Follow us on Twitter @ https://twitter.com/BittrexExchange
Keine Ahnung, was bei Bittrex läuft (ich hatte noch keine Probleme bisher), aber hast du denn auch auf die Mail geantwortet, bzw. das Ticket aktualisiert, wie es verlangt wurde? (kann ja schnell mal vergessen gehen, aber wenn du es nicht getan hast, gehen sie davon aus, dass sich dein Problem erledigt hat)letztes e-Mail von Bittrex am 03.01.2018 wie unten angeführt:
Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand.
You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests.
** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT tickets/433011. **
If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you.
We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand.
Best Regards,
Bittrex Support Team @ Bittrex
Follow us on Twitter @ https://twitter.com/BittrexExchange
Jup, alles genau befolgt & geantwortet .... bis dato keine weiteren Nachrichten (letzte message war Anfang Jänner, daß noch daran gearbeitet wird)
mal schauen & warten .... habe ja leider keine weiteren Optionen :-(
Account disabled seit 3 Monaten ....
letztes e-Mail von Bittrex am 03.01.2018 wie unten angeführt:
Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand.
You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests.
** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT tickets/433011. **
If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you.
We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand.
Best Regards,
Bittrex Support Team @ Bittrex
Follow us on Twitter @ https://twitter.com/BittrexExchange
letztes e-Mail von Bittrex am 03.01.2018 wie unten angeführt:
Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand.
You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests.
** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT tickets/433011. **
If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you.
We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand.
Best Regards,
Bittrex Support Team @ Bittrex
Follow us on Twitter @ https://twitter.com/BittrexExchange
Hi,
I will meine ETH von Bitstamp auf freewallet transferieren,
habe aber gelesen daß man hier aufpassen muss, da einige
Exchanges und Wallets keine ETH über smart contracts akzeptieren.
Bei Bitstamp steht:
Please make sure that the receiving party supports Ethereum transactions generated from smart contracts prior to initiating an ETH withdrawal.
Habt ihr hier Erfahrungen ?
I will meine ETH von Bitstamp auf freewallet transferieren,
habe aber gelesen daß man hier aufpassen muss, da einige
Exchanges und Wallets keine ETH über smart contracts akzeptieren.
Bei Bitstamp steht:
Please make sure that the receiving party supports Ethereum transactions generated from smart contracts prior to initiating an ETH withdrawal.
Habt ihr hier Erfahrungen ?
Thank you for prompt reply.
Referring to my ETH transfer from Bitstamp to Yobbit, below is the transaction ID:
0xd5b795ec26128b1f69e6ad20e4de86fd39078326338b43ec325c9fd4087104de
After I did transaction I saw that Yobbit stated: Warning! You can not make a deposit via contracts!
So I think this is gone :-(
The issue is to find out if my freewallet supports Ethereum transactions generated from smart contracts,
as I would transfer ETH from Bitstamp exchange to myfreewallet.
My receiving/ETH deposit address @ myfreewallet is:
0x7e34b6c43de82235523440ee582e94ec9d6fb236
Honestly I do not know how to check if the transaction from Bitstamp exchange would be ok.
Referring to my ETH transfer from Bitstamp to Yobbit, below is the transaction ID:
0xd5b795ec26128b1f69e6ad20e4de86fd39078326338b43ec325c9fd4087104de
After I did transaction I saw that Yobbit stated: Warning! You can not make a deposit via contracts!
So I think this is gone :-(
The issue is to find out if my freewallet supports Ethereum transactions generated from smart contracts,
as I would transfer ETH from Bitstamp exchange to myfreewallet.
My receiving/ETH deposit address @ myfreewallet is:
0x7e34b6c43de82235523440ee582e94ec9d6fb236
Honestly I do not know how to check if the transaction from Bitstamp exchange would be ok.
Hi guys,
I have ethereum on my bitsamp exchange and would transfer same to my freewallet.org.
Now I read that not all exchanges or wallets are accepting transactions of ethereum from any exchange.
I had this problem when I transferred ethereum from bitstamp to yobbit and my funds were lost.
Do you have any advise for me ?!
I sent request to freewallet, but no reply so far.
I have ethereum on my bitsamp exchange and would transfer same to my freewallet.org.
Now I read that not all exchanges or wallets are accepting transactions of ethereum from any exchange.
I had this problem when I transferred ethereum from bitstamp to yobbit and my funds were lost.
Do you have any advise for me ?!
I sent request to freewallet, but no reply so far.
waiting for 3 months . . .
last reply from them on January 03, 2018:
Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand.
You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests.
** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT https://bittrex.zendesk.com
If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you.
We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand.
Best Regards,
Bittrex Support Team @ Bittrex
last reply from them on January 03, 2018:
Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand.
You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests.
** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT https://bittrex.zendesk.com
If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you.
We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand.
Best Regards,
Bittrex Support Team @ Bittrex
So basically if people don't update their tickets, they will get cancelled?
No, not cancelled; but they ask to the sent to them reminder on the open tickets.
Bittrex wrote in addition that is no reply will be sent by you they will send a reminder.
You see, this issue is getting ridiculous; Bittrex lost the overview, while educating new staff.
waiting for 3 months . . .
last reply from them on January 03, 2018:
Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand.
You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests.
** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT https://bittrex.zendesk.com
If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you.
We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand.
Best Regards,
Bittrex Support Team @ Bittrex
last reply from them on January 03, 2018:
Due to an unprecedented amount of growth in a relatively short amount of time we're experiencing a longer than usual wait time responding to and resolving your requests. This wait time has also increased the number of duplicate tickets entered on the same issues, further slowing down our agents ability to get to your request in a timely manner. We apologize greatly for the wait and we are actively training new personnel and streamlining our support system to better handle the demand.
You are receiving this update as we've identified your ticket as having not received the care and attention typically seen from Bittrex Support. We are grateful for your support and understanding as we work to improve our process and respond to requests.
** WE ASK THAT IF YOUR ISSUE HAS NOT ALREADY BEEN SOLVED THAT YOU REPLY TO THIS EMAIL OR UPDATE YOUR TICKET AT https://bittrex.zendesk.com
If your issue has been solved you do not have to do anything. We will send you a reminder in a few days and if we do not hear back from you we will close this ticket for you.
We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand.
Best Regards,
Bittrex Support Team @ Bittrex
Ich warte bei Bittrex seit 2 Monaten auf die Verifizierung.
Das Account ist eingefroren & ich kann nicht handeln.
Mehrere Reminder geschickt, aber Bittrex regiert nur mit automatischer Antwort.
D.h. ich habe keine gute Erfahrung mit Bittrex.
Binance ist einfacher & besser.
Das Account ist eingefroren & ich kann nicht handeln.
Mehrere Reminder geschickt, aber Bittrex regiert nur mit automatischer Antwort.
D.h. ich habe keine gute Erfahrung mit Bittrex.
Binance ist einfacher & besser.
Re: bittrex didn't open the disabled accounts after 3 month yet
Ticket ID: 433011
Account disabled since beg. November / country Austria
Since than only 2 message received from them that due to an unprecedented amount of growth in a
relatively short amount of time they're experiencing a longer than usual wait time responding
to and resolving your requests.
Account disabled since beg. November / country Austria
Since than only 2 message received from them that due to an unprecedented amount of growth in a
relatively short amount of time they're experiencing a longer than usual wait time responding
to and resolving your requests.
Danke für eure Rückmeldungen :-)
Momentan habe ich einen RIG mit 3 x Nvidia1060GTX & 3 x AMD580RX;
diese schürfen aktuell ca. 350 - 400 pro Monat (Stromkosten 80 bereits abgezogen) auf Nicehash
Habe jedoch gelesen, daß die RIG's besser/effektiver laufen, wenn man nur eine Marke verwendet (entweder AMD oder Nvidia)
Ich war mit meinen RIG zuerst auf Nicehash, dann BTG Pool, dann auf ETC Pool & nun wieder auf Nicehash.
Teilweise waren alle profitabel . . .
Welche Coins schürft ihr so, wenn man neugierig fragen darf ?
Momentan habe ich einen RIG mit 3 x Nvidia1060GTX & 3 x AMD580RX;
diese schürfen aktuell ca. 350 - 400 pro Monat (Stromkosten 80 bereits abgezogen) auf Nicehash
Habe jedoch gelesen, daß die RIG's besser/effektiver laufen, wenn man nur eine Marke verwendet (entweder AMD oder Nvidia)
Ich war mit meinen RIG zuerst auf Nicehash, dann BTG Pool, dann auf ETC Pool & nun wieder auf Nicehash.
Teilweise waren alle profitabel . . .
Welche Coins schürft ihr so, wenn man neugierig fragen darf ?
