Hi everybody I have an accound in Blockchain.com and I bought more than 0.71 bitcoin and sent it to them but Blockchain did not Protect my account and the hacker login my account and stole my funds but google website protected my account from the hacker and also yahoo website blockchain is very bad because they did not protect my account can anyone help me?
Tamercome Dec 13, 06:06 EST i did not send anything but i found Sent From 1DaYsP2oeDGgbQGaRX9PiXowzsLPu8uQjT To 1FBWCQQ5BBzJRU6YfaQ1MJJA5rbtoujUuA Value When Sent $2,480.42 please help me
Paula (Blockchain) Dec 13, 10:13 EST Hello, I'm very sorry to hear about this. You may have some type of malware on your computer that resulted in your funds being stolen because your private information was somehow obtained. One of the most common types of these are browser extensions posing as bitcoin price tickers that are actually stealing your account information. There's also the possibility that you visited a phishing site posing as Blockchain. We've also heard of computer viruses that detect when an address is in your clipboard, and replace the one you wanted to use with an address controlled by this malicious party. By design, Blockchain never has access to users' accounts or funds. If you keep your password and private key backups secure, then your funds are always safe with us. Since this information has been compromised, be sure to never use this wallet or any addresses contained within it. I'd also highly advise against using the same password again. I'm truly sorry that you had funds stolen from you. That certainly is an extremely frustrating experience. If youd like to learn more about how our wallet works, please visit: https://www.blockchain.com/learning-portal/wallet-faq.