My coins hit my walltet!!   Thanks Gareth. Like you I will be staying here to make sure the rest of you are taken care of!

Gareth I sent you a pm. Please check that for me. Thanks.

I have still yet to get an email or anything.. but I am very happy to see everyone else getting theirs. Hopefully I won't be much longer.

I am afraid that whatever they planned to do to manually process the orders fell through. That's the only logical explanation I can think of as to why no orders have went through and they have not spoken about it since. I just have a bad feeling all around about the situation now.

Because I am waiting to use my bitcoins now for a product I was ready to purchase 3 days ago. Not everyone is investing with bitcoins some people are trying to use them as currency now. Don't come on here stating that we are whining because we expect the level of service a company guarantees. Their god damn motto is 'Time is money!' for God's sake. Do NOT tell us that this is a reasonable delay when they told us specifically last night that orders were beginning to be processed manually.

Gareth was online 4 hours ago. I can't believe he didn't post anything concerning this situation. I backed him yesterday and told people to calm down when they were riding his ass. Gareth show me the same respect and just tell us what happened and why the manual orders did not begin processing? Jesus Christ just keep us in the loop.

I admit you called it right. I truly believed Gareth when he said they were started the manual processing. Shame on me.

URSAY we were told SPECIFICALLY 4 hours ago that you guys started manually processing orders and NOONE has shown proof of that. Not even 1 single person. Please give us an update. How many have been processed? If none when will it start? We deserve answers. It is no longer supposedly that you guys are waiting for the heads up from devs to begin. WE WERE TOLD THEY HAD BEGUN PROCESSING ORDERS AND NONE HAVE BEEN PROCESSED!

How the hell do you 'shut it down for night' when you have HUNDREDS of customers waiting on THOUSANDS of dollars?

I have to say this does piss me off Gareth said that then disappears and hours later not 1 single person has gotten their funds. I stayed positive when we were mislead but this is getting ridiculous. BI won't respond to tweets either. I almost guarantee that when I wake up my funds still won't be in my wallet and then I am going to be pissed.

They said they would send you your funds tomorrow? ZipZap told me if I wanted a refund they could do it but it would take 5-6 business days.

I haven't seen anyone say they have had their order executed either. Gareth how far along are they and what amount of time will be required to complete all of them?

Gareth you never verified if I am in the queue. And, if available, how far into the queue I am?

The new information is that they have begun manually executing the transactions. Or that is what I took from it.

When did you guys place your orders? I placed mine June 11 at 2pm EST.

That is amazing news Gareth thank you. My order says paid on the ZipZap site so I guess I am just now waiting for my number to be reached and then my funds will arrive. Can you check Gareth and see if my order is in the queue and what number I am on the list? My ZipZap account number is 582071056.

Gareth, imho if you guys would just give a more specific response instead of such a generic answer the community would be much less ready to freak out. If you would tell us exactly what problem caused the funds not to be transferred instead of merely saying 'We just launched a beta site of course it is going to have bugs' we would all feel more calm. Also give us an ETA based on what you think even if isn't set in stone. A lot of us would just like the honest opinion of someone within the organization. It truly seems you are by far the most helpful of all the BitInstant staff and I am very thankful you are at least here trying to address some of these concerns but if you could just add a little more depth I think we would all feel a lot more secure about our funds. Again just let us know the exact issue that caused our funds to go into limbo and give us an estimated time frame that you feel they will start manually executing transactions. Thanks Gareth.

P.S. Guys you can catch a lot more flies with honey instead of vinegar. Let's keep our cools on this and be respectful even if we feel we are being mislead.

Gareth I have had orders that had to be manually processed and they always filled them in just a few minutes when that happened.. so why would you have to loan that guy the money instead of just manually processing his transaction? So you are basically saying that you do not even have the capability to track our orders and manually send even one of them if you wanted to? This doesn't sound good.