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Showing 3 of 3 results by trashbag99
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Board Beginners & Help
Re: Used BitInstant To Email, No BTC at Coinapult
by
trashbag99
on 30/11/2012, 11:54:32 UTC
Mine just now showed up. Woke up, checked my email and there was a email confirming the deposit sent nearly 8 hours after I made the deposit. Didn't hear from either BitInterest or Coinapult customer service, but I did get the coins.

Hope things work out for the two of you.
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Topic
Board Beginners & Help
Re: Used BitInstant To Email, No BTC at Coinapult
by
trashbag99
on 30/11/2012, 06:08:33 UTC
That is exactly what happened to me... I assume you sent your bitcoins to your tormail address correct?

This sucks..  Let me know what happens I sent an email to bitinstant and coinapult support... so far nada on a response...

Yep. Sent it to my tormail address. The time stamp on the email was for the exact moment I paid the clerk at CVS, so it appeared to have gone through.

And like you, I have the confirmation email with all the right info, including how many bitcoins I should be getting, but when I click the link..."0 Bitcoins".  Huh

I've also sent an email to both. So far no response from either.

I also started a thread about the lack of Coinapult support - hopefully it won't take too many more threads for some support to appear.

Undecided


Read your other thread and that is quite disturbing. This was -my- first experience with both Bitinstant and Coinapult and I have to say...more than a little displeased.

3 hours now and no change.
Post
Topic
Board Beginners & Help
Re: Used BitInstant To Email, No BTC at Coinapult
by
trashbag99
on 30/11/2012, 04:28:01 UTC
I registered to say that the exact same thing happened to me.

I did Cash -> Email, paid at a CVS through Moneygram, when I got home the email that my transfer went through was waiting in my inbox with the url to coinapult. But there was no email from coinapult. And when I click the link to coinapult it says that I have 0 coins.

It's been almost 2 hours since I got the email and no change.

Emailed their support address, hopefully will get some kind of response.