It's been nearly two weeks since I ordered and my private key is still not funded - it has been "in queue to be funded" for 13 days.
I've tried calling, and left a message on the voicemail service. I've submitted two tickets on the site over the past two weeks, and today I sent a support e-mail.
So far, I've not gotten any reply.
My order number is 21047.
If there is some issue, I am trying to be understanding, but if someone had your money for two weeks and still had not delivered, I'm sure you would be a little antsy too. I really have enjoyed the service thusfar, and would like to be able to continue to do so.