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Showing 3 of 3 results by voidsleep
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Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
voidsleep
on 09/02/2013, 23:13:44 UTC
I paid for Bitcoins to e-mail a few hours ago now. Still nothing. I use Bitinstant to get my coins QUICKLY. The past 2 times I haven't gotten my coins in "under an hour" like the website states. I contacted customer support and no response, of course just like the last time this happened. I could really use some help here as I have an extremely important purchase to make.

Quote ID: a2c51c9c-bf80-4229-8e48-1eca76520eb4

Event ID: ceb3f109-8664-4237-acfc-96cc9eaa910f

Someone please figure this out for me. I CANNOT have my money tied up for days again like the last time. Thank you.
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
voidsleep
on 31/01/2013, 15:01:12 UTC
Transfer seems to have failed as I've not received funds since my cash payment at around 8pm ET. I'd like any help/support that anyone would be able to offer. Tried the support email but have yet to receive as much as an automated response.

Quote ID   dcc41922-5fde-474f-ad71-1f6a7803fdce
Event ID   096f574f-2069-45a2-81a7-a85bcf0f616c

Wed Jan 30 20:04:03 2013   096f574f-2069-45a2-81a7-a85bcf0f616c   Quote for new transaction
Wed Jan 30 20:04:06 2013   f8f84baf-c9f2-4322-925c-fe0a2ea36249   Coinapult PIN added
Wed Jan 30 23:33:23 2013   ca92d63f-b97e-4edf-9b47-eefa22efd0d6   New Order
Wed Jan 30 23:32:30 2013   7c3d354c-a740-4039-9a62-c5398aedafb5   Order execution failed!

thanks in advance
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
voidsleep
on 31/01/2013, 14:47:21 UTC
Help! I sent bitcoins to my e-mail last night and they still haven't shown up. I really need some help as I am new to all of this. Tried e-mailing support, Live chat (twice!), and calling. No help and no bitcoins. I paid cash at CVS around 8pm last night. When I check the status on Bitinstant's website, it says execution failed. I have the confirmation number. I'm hoping to get some help here.