I tried too, from my normal email which never received a response. So then I tried a different free email address and support emailed my normal email back saying that it had "accidentally been caught by the spam filter", that they were looking into the bug that caused the spam filter and withdraw issues, and they'd process process my withdraw manually and give me some extra BTC for the hassle. Fast forward 11 days and no further response nor withdrawal. I've spoken to Weaver, a former staff member, and he has contact information for the administrator and may be able to assist with getting the withdrawals posted and i'll post again with an update when/if that happens.