Indeed, some complaints relevant to issues such as NO CUSTOMER SERVICE AVAILABLE for a company, need to constantly be reminded for anyone who might try to deal with those people. It is not a matter of me being objective or not about what I am writing, it is a matter of this case being either black or white, and for sure this particular case is MIDNIGHT BLACK!

Legit or not, they sure don't reply to inquiring messages. That is why, as far as I am concerned, I am staying away from them.

Personally I would suggest full caution in any act you are considering relevant to this company. I sent them my name and email address (to apply for a UnionPay card - as their site was suggesting) last Friday (14/2/20) and also today (19/2/20) [twice in total that is] and still there is no response by their side. That is a solid sign to me for staying away from them, let alone, not trusting them with any funds at all!
https://card.modultrade.com/

Still waiting MOST PATIENTLY for a web version of your services, as you promised me here, last year, that you will provide to your clients, since I don't plan to EVER use as gate keepers for the access to my fiat/crypto funds, the corrupt Google's Android or the degenerate Apple's iOS, by using their version of your application. Thank you for your consideration of my inquiry.

Thank YOU for your prompt and clear reply! I will be one of your first customers when the web app is launched! Speaking of which: In Greece (which is where I live in) UnionPay is way more popular than Amex or Diners Club, in fact there is only one major bank that doesn't accept it! Wishing you the very best!

Why don't you also launch a WEBAPP for your services? Some people (perhaps only a few) wouldn't like to be held hostages by apple or google in the not so distant future. Besides I always felt more comfortable taking care of my finances only through my desktop and never through my mobile phone.

Thanks for your future reply, if any...

PS If I was to enlist in your services, since I am European and not Asian, could I still have a UnionPay card instead of the mastercard you - by default - provide to your western clients?

https://scontent.fskg1-1.fna.fbcdn.net/v/t31.0-8/20690081_102826047099792_1651471554239769143_o.jpg?oh=2b495f55524f05a1d599e57e3ba2a922&oe=59EB5A72

Because an image is better than a thousand words! Payments stopped on the 21st of July and no transactions have been conducted to my bitcoin wallet for 18 days in a row! No whining, nothing, just plain info for anyone thinking of investing in Genesis Mining - Avoid them like the plague!

YOU DON'T SEEM TO READ ENGLISH (MAYBE I REWRITE THIS IN MY NATIVE LANGUAGE?), IN MY LAST MESSAGE I COMPLAINED ABOUT EVERYTHING ELSE EXCEPT THE RISING DIFFICULTY (AND THE INEVITABLE DECREASING OF PAYOUTS), FIRST OF ALL, T H E Y   A R E   N O T   P A Y I N G   M E   (the last payout recorded in the Genesis Mining webpage of my account took place on the 29th of July - the last REAL payout transaction to enter my wallet took place on the 20th of July - is this really because of the rising difficulty???) AND YOU ARE ON THEIR SIDE! PEOPLE NEED TO KNOW ABOUT HOW GENESIS AND ITS PAID TROLLS WORK FOR EACH OTHER! IF THE CONTRACT OF 1TH/S IS NOT PROFITABLE ANYMORE, THEY SHOULDN'T KEEP OFFERING CONTRACTS OF 200GH/S!!! AND IF THEY KEEP THE PAYOUTS (for two weeks now) BECAUSE OF THE FORK, THIS IS STILL ANOTHER SCAM BECAUSE THEY WANT TO BENEFIT FROM THE CREATION OF THE BITCOIN CASH COINS AND KEEP THEM FOR THEMSELVES AND WORST OF ALL, THEY SHOULD MAKE ANNOUNCEMENTS AT THE START OF A PROBLEM (EVERY TIME SOMETHING HAPPENS, (GENESIS MINING's CLIENTS ARE A L W A Y S KEPT IN THE DARK), AND NOT ISSUE EACH TIME A CONSTANTLY CHANGING EXPLANATION ABOUT IT (AND THIS OCCURS ONLY AFTER THE CLASSIC OVERWHELMING PUBLIC DEMAND FOR AN EXPLANATION). ALL THESE PROBLEMS, WHAT THE HELL DO THEY HAVE TO DO WITH THE RISING DIFFICULTY OF BITCOIN MINING CHART, THAT YOU PLACED ABOVE? AS IF YOU ARE THEY ONLY ONE WHO KNOWS ABOUT IT (last time I checked everyone can enter the bitcoinwisdom.com/bitcoin/difficulty webpage), WHAT CAN YOU SAY ABOUT THE TOTAL LACK OF CUSTOMER SERVICE FOR MOST PEOPLE (THAT IS WHY PEOPLE SCREAM ABOUT THEIR PROBLEMS IN THEIR FACEBOOK PAGE) AND YOU ACCUSE ME OF WHINING WHILE COVERING THEIR DARK TACTICS (such a classic double standard mentality - do you think I am paid by someone to discourage people from joining Genesis Mining or I do this because I only care about Truth to be told)? I HAD BEEN WAITING FOR ELEVEN MONTHS TO WRITE AND COMPLAIN ABOUT GENESIS MINING! OBVIOUSLY, THE MAIN REASON I WROTE WAS NOT THE FACT OF INEVITABLE DECREASING PAYMENTS DUE TO DIFFICULTY RISING.....

THEN AGAIN, WHY WOULD ANYONE CALL (AND SELL) A CONTRACT AS "LIFETIME" LONG, IF IN LIKE EIGHTEEN MONTHS IT WOULD BE INEVITABLY PAUSED BECAUSE OF UNPROFITABILITY, SOMETHING THEY KNEW THEMSELVES IN ADVANCE BETTER THAN ANYONE ELSE.... THIS ALONE, STANDING ON ITS VERY OWNSELF, ARE YOU SURE THIS IS NOT A SCAM?

SHAME ON YOU All SCAMMERS!

PS To avoid tiring everyone else and keep repeating myself, the text above is my last message on this thread, however, whatever happens, ALWAYS remember: GENESIS MINING ARE SCAMMERS!

Correction to correction: Genesis Mining is INDEED scamming me because they currently continue to keep my payouts and not transfering them from their site to my wallet, stop twisting the truth, please!

In addition to that, a scam is to offer a product having full knowledge that it will never return its invested value. Under the best possible conditions along with the staggering bitcoin price soar, in my own case, the product BLATANTLY FAILED TO HOLD ITS PROMISED TITLE (AS LIFETIME MINING CONTRACT)... which, in itself alone, is a clear indication of scamming, since, sooner or later it will be paused with the excuse of not covering the transactions fees of its payouts. Indeed, while this hasn't happened to me yet, many people know very well what I am talking about.

I am willing to remain here for as long as it is needed (or for as long as bitcointalk will allow me) in order to debunk any praises and excitements coming from Genesis Mining's "uncontrollable enthusiasts" and/or 3% commission paid trolls, so that no other people fall into their trap like I did.

They very much pissed me off this time, they do not reply to my inquiries about why they do not credit my payouts to my wallet, something that happened again a couple of weeks ago and people need to learn what a scamming company they really are!

PS I would call scamming also the fact that they NEVER inform you of any development/problem of their mining platform and they use as an excuse the fact that their clients prefer to be notified about anything regarding Genesis only through their site and the social media (of course THEY NEVER EVER INFORMED ANYONE THROUGH THEIR SITE AND ALL ANNOUNCEMENTS UPLOADED AT THEIR SOCIAL MEDIA,  ARE ONLY HALF TRUE AND MANIFEST ONLY AFTER MUCH PRESSURE BY THEIR ANGUISHED CLIENTS EACH TIME SOME DISASTER HAPPENS)! Such a miserable situation!

My payouts while now are INDEED all shown in the webpage of the account I hold at Genesis Mining, they still have not been credited to my wallet BECAUSE NO TRANSACTION FOR THEM TO BE PAID INTO MY ACCOUNT HAS BEEN ISSUED YET.... Another indication that GENESIS MINING are still trashing their clients maybe not in the previous way but in a new one.

For anyone's information:
I had bought 1TH/s on the 31st of August last year:
Its cost was 190$ or 330 mbtc, I paid by bitcoin.
Now, the system says it has paid me so far a total of 270 USD, which currently amounts to 98mbtc.
BUT! (and here the disastrous detail is to be found), when I was receiving daily payouts each as low as 0.2mbtc and while fees for bitcoin transactions were much higher (some months ago) I needed to pay (some times) up to 0.2mbtc as transaction fee for each payout to be consolidated in order to NOT have too many DUST transactions and mess up my wallet along with the other more substantial transactions of mine.

THE RESULT IS, I paid 330 mbtc to get like 75 mbtc (net) in eleven months exactly... considering the fact that the difficulty will become higher with time and payouts will decrease further, I THINK I AM RIPPED OFF IN ANY POSSIBLE WAY BY GENESIS MINING AND STRONGLY SUGGEST TO EVERYONE TO STAY AWAY AS FAR AS POSSIBLE FROM THIS COMPANY!

JUST BUY BITCOINS AND KEEP THEM, NO OTHER INVESTMENT CAN BEAT THIS SIMPLE ACTION THAT IS POSSIBLE TO EVERYONE, NOT TO MENTION THAT IT ALSO HAPPENS TO BE THE LEAST RISKY OPTION ONE CAN ASSUME!

BEST OF LUCK TO EVERYONE!

Now that Genesis Mining have kindly set their webpage to "Maintenance" Mode, in order to distance us from them and therefore help us think more clearly and calmly, it is time for me now to ask if Genesis EVEN MINES anything at all!!!!
Please have a look at this chart (portrayed in the link below) and tell me, anyone, how could you explain that Genesis Mining, THE 'NO.1 BITCOIN MINING IN THE WHOLE WORLD" IS NOWHERE TO BE MENTIONED THERE!

Thanks in advance!

https://blockchain.info/pools

PS It is surprising how Genesis Mining skins alive financially its users and most of them in return, say "thank you for informing us", "keep up the great work", "the best and most responsible company ever" blah blah and blah, what the hell is wrong with them anyway?

No you did not dream about it! Here it is!
http://www.livebitcoinnews.com/genesis-mining-customers-complain-lack-payments/