Stop depositing on bc game

BC Game has become completely unfriendly to users. Nowadays, accounts get blocked within seconds, and BC takes away the entire balance. They don't care if the user is old, active, and follows the rules. Just make a slightly larger withdrawal or win a bigger amount, and your account gets blocked shortly after. Not just blocked, but your user ID is removed from BC, and you lose access to life support and everything. You're left with a mediocre email service that takes over a month to respond. If you're lucky enough to get a response, they first ask for verification, which is fine, but it takes over a month just for verification. After that, they send a copy paste reply saying 'your account is permanently blocked'.



Which prohibited techniques can you explain please? after this lollipop they stop replying to you because they have nothing to explain, they have nothing to cover their scam 

Okay, fine, let's say the account got permanently blocked. But if the user's activity was against the rules, why make them wait for 1-2 months for verification? Why not just reply straight away saying the account is permanently blocked? And why use such difficult and vague terms (prohibited techniques)? Why not tell the user directly in simple words what their fault was? Like, 'You've won too much, we can't pay that out. It's against our new scam policy, so your account has been permanently blocked.
The biggest issue is that BC just sends a copy-paste message to the user stating that the account is permanently blocked. The actual reason is the user's right to know, as they're investing their money on your website. In every court of law, the crime is explained with evidence before punishing the accused. Even after waiting 1-2 months, the users is left wondering what they did wrong.

I've seen some reasons on Telegram and other social media, one of which is multiple accounts, a valid reason. But if a user is indeed using multiple accounts and you've identified it, why not block all accounts in the first response, providing a list of accounts? What's the need for a month-long verification process? BC never shows a list of accounts, which is puzzling. Why not show the list and block them all? Why complicate things so much?

I read another user's story whose account got blocked, and BC replied that the reason was 'deposit bonus abuse'. This seems like a funny reason to me, as users aren't demanding deposit bonuses; BC is offering them forcefully. The deposit bonus is locked and needs to be wagered to unlock. How can a locked balance be considered abuse? This reason doesn't make sense.

One of BC's best features is its chat, but since the new CEO took over, they've ruined it. There used to be hunts and challenges in every community for user entertainment and activity, but this CEO got rid of them, limiting challenges to just two chat rooms. They also cut rewards. It's unclear how much thought goes into their ideas, but they always seem to be against the users. The minimum bet amount for participating in hunts was set at $0.01, and 60-70% of users end up losing more than they gain. Why were the hunts even removed? This CEO is cutting bonuses like a housewife cutting her grocery budget. By slashing bonuses, blocking accounts without reason, and shaking user trust, this CEO thinks BC can maintain its #1 casino status. That's a misconception. This CEO is actually ruining BC's #1 status.
This CEO should understand that they can't treat users poorly because many other casinos in the market prioritize user experience and entertainment. It's essential to recognize that BC's #1 status is due to its users, and it's these same users who justify your role as CEO. Without users, BC wouldn't be #1, and you wouldn't have a job.

Attention All BC Game Users:

Please stop depositing any more funds into BC Game due to the platform’s increasingly unstable environment under the new CEO. Right now, BC Game can freeze your funds and permanently ban your account without giving any clear reason.

We strongly urge everyone to pause all deposits until the administration steps up and makes the platform user-friendly again.

We call on the BC Game team to bring back transparency, eliminate these unfair auto-ban systems, and start providing clear explanations for account suspensions. Every user deserves to know exactly why their account was banned and should have access to important details like chat logs and account histories. Until BC improves its support system and becomes fully transparent, we strongly advise against making any deposits.

If a BC rep says, No one forced you to join BC, my answer is simple: we've lost thousands of dollars, wagered millions, and spent countless hours on this platform. We're not asking for favors—we’re asking for fair treatment and a real resolution for the time and money we've put in.

Mr CEO: Because of your harsh and unreasonable approach toward users, I'm personally choosing not to deposit today. And I know many others will soon join me. Since 2014-2015, we’ve seen countless gambling sites disappear because of bad decisions and failure to keep their users happy. BC Game will be no different if this continues.

Mr CEO: You need to understand one thing: without users, BC Game is nothing. And without BC Game, you don’t have a job. Start treating your users with the respect and dignity they deserve. We’re people, not bots. And you seem to have forgotten that.

I feel like the new admin of BC Game is heavily influenced by Freebit Co, as they seem to be copying them in everything, like the 5% house edge. My question for the CEO is: If there are websites with a 1% house edge, why would users choose to play on BC Game with a 5% house edge?
The chat feature, which was originally meant for user entertainment, is also being ruined. Having chat on any casino site is a great feature because users can share their experiences, which motivates new users and helps build trust in the website. Moderators serve as a bridge between users and admins. Users feel reassured knowing there's a representative of BC Game who speaks their local language. Normal users tend to trust moderators more than customer support.
Why did you remove all the chat moderators at once? If there’s a new update, you should inform the users, because they’re investing their own money into BC Game, and it’s their right to know what’s going on. This approach could seriously damage BC Game’s trust with its users. Admins should have the ability to view user chats; 70% of users believe they should withdraw their funds because they think BC Game might be shutting down.

The new CEO of BC Game needs to stop being so stubborn and start listening to what users need, or else he’ll just keep disappointing them. Personally, I feel like the new CEO is undoing all the hard work the previous admin team put in. It almost feels like he's a secret agent from another site with the mission of taking BC Game out of the market.