Not sure if this is the right place to post this - if not, please point me in the right direction.
At the time of writing this, it is now 43 hours since I sent 10 Dero, and the amount does still not appear on the exchange I sent it to. The blockchain explorer at
https://explorer.dero.io/ says the transaction has 857 confirmations - and still counting. Does this sound right? Looking at more recent transactions, I see maximum 20 confirmations. When can I assume my transaction will be completely confirmed?
This is my first Dero transaction, and I'm quite disappointed about it.
This is always exchange software problem. It is common with many coins and depends on the exchange backend. Some exchanges can get overloaded if many new people join. But sending Deros across the network has always been very fast.
Thanks for chiming in. I contacted stocks.exchange support, and they're taking a look.
I just don't understand why it can be the recipient's problem, since transactions are approved by nodes in the network. Unless the exchanges' node is messing things up, so the transaction won't complete? Can anyone explain please?
If the transaction is on the blockchain then it HAS to be the recipient's problem. They are simply not syncing their wallet to the blockchain or have some other back end issue. The only other explanation is you sent it to some other address by mistake so you are looking in the wrong place.
OK, so I contacted stocks.exchange support, and apart from saying that they would look into it, they have been absolutely unresponsive. Asking about the state of things is met with deafening silence. I created the support ticket on May 19th, today is June 2nd. My transaction is now 330 hours old, and has been confirmed 6447 times. I'm pretty sure the address was correct, since I copied the address from the exchange, and visually checked it. The CLI Dero wallet doesn't seem to show the addresses of the transactions, only the transaction IDs - so it's a bit hard to double check at this point.
Checking the wallet log, I saw this:
minimum fee 0.01624035 required fees 0.02436052 provided fee 0.00000000 size 15 fee/kb 0.00108269
Could this be related? I remember seeing that transactions may be stuck if the transaction fee was not paid. I don't recall being asked about paying a fee by the wallet client. Is there something I can do to fix this, if that's the problem?
Or, is it possible to cancel the transaction altogether, since it's currently stuck in limbo and nobody seem to want my goddamn money?
How can I proceed from here? Can anybody give any pointers? Point me in the direction of information that helps me solve the problem (if it's solvable at all)?