Quote from: Merovingian on June 03, 2017, 11:04:04 AM

Quote from: bricket on June 03, 2017, 10:37:59 AM

Quote from: bricket on June 01, 2017, 04:59:11 PM

Quote from: vdramaliev on June 01, 2017, 11:52:54 AM

Quote from: bricket on June 01, 2017, 11:37:51 AM

Quote from: vdramaliev on June 01, 2017, 11:25:35 AM

Quote from: bricket on May 31, 2017, 02:52:38 PM

My English is bad, but i'll try to explain. I generated wallet on your site yesterday and I wrote down the seed. When I entered my mnemonic phrase today first time - I immediately came to the contribution page in your site., but account adress was not mine (i dont know why) - It was not 0x5a1d011610b5582a1f51b0afdfb8c94204c96aa1 (wich was showed me when I generated new wallet on you site) - it was 0x00dD6af47AcCAeBc0f70535c306960e1a7a4bBE6 - and i send ETH there. When I entered the mnemonic phrases first time I came to the contribution page immediately (with second account address 0x00dD....bBE6 ). Then I send ETH there. And then I need to enter mnemonic phrases again. I enter it. And then I see "Your single HD mnemonic phrase can access a number of wallets / addresses. Please select the address you would like to interact with at this time. - and there is no account address that was shown to me in your contribution page. But there is the first adress that was generated at first time (0x5a...96aa1) - I can open it, but there is no my ETH there - it is on another adress (0x00d....bBE6) On myEtherWallet i see the same picture. I can't get access to the wallet that was shown to me on your site in "account adress" when I entered mnemonic phrases firstly. Why it was another adress there? Is it a mistake? And how we can fix it? Please help! Thank u very much for the answer. Huh

Hey,

No need to stress. This is browser cache issue.

Try to complete your contribution through MyEtherWallet.

Go to wallet.aeternity.com and follow the contribution process: 1. Select ETH, 2. Use own wallet, 3. Accept terms, 4. Copy the ETH address displayed. Then go to MyEtherWallet and use your 12 word seed to open your wallet and initiate a transaction to the ETH address displayed there.

Regards,
Vlad

Vlad, you are right, i'm I'm stressed out a lot! Please - read carefully what I wrote to you. I enter the seed on MyEyherWalett and there is no address that was shown to me on your site in contribution page, and where i send 2.5 ETH. For me it's a lot of money! It is a big bug of your site!

Hey,

If you are certain that the first address was generated by the 12 word phrase you wrote down, then that address is in there. It is all about the derivation path and here there are two options. It is either:

m/44'/0'/0'/0/0 (Live version)

OR

m/44'/0'/0'/0/0' (Cached version)

The difference is very small, but produces totally different addresses.

Please try to find the address that you sent your ETH to by testing both derivation paths. Try doing that in MEW.

Tell me what happens.

Regards,
Vlad

I'm absolutely sure that the first address was generated by the 12 word phrase I wrote down. I've just tried to set both of this path in the "custom path". I tried to do it on your site and on MyEtherWallet too. Everywhere i skipped about ten pages of "more addresses". And there is no mine. May be any other path? For example in the beginning I see custom path like m/44'/60'/1'/0. Address 0x5a...96aa1 (wich was shown me when I generated new wallet on you site - in the generating page but not in the contribution page) is generating by m/44'/60'/0'/0 (Jaxx, Metamask etc). Can the path depend on VPN maybe? Cuz I have Browsec app for GoogleChrome. I don't know. When I got on the contribution page at first time, that was no need to enter the path at all! I came to contribution page immediately after I unlocked wallet with the seed. I can even tell u that seed personally, just find my money!

Vlad! Will be there any support? Help please!

don't worry, team need some time to solve all issues

How long should I wait? It's been two weeks now. And I'm still waiting. It looks like you just want to get rid of me. I will write here every day! And in other forums too! I see the message above - a person lost his money just like me! Now I'm 100% sure it's your fault and your responsibility! I insist that you return my 2.5 ETH. Here is address 0xe06690a87f3260144f09a58ad134701da27effa5 - And after that you can solve this problem as long as you like.

bricket

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