Quote from: Enchantique on February 25, 2018, 01:03:54 PM

Quote from: PaulEngelbertink on February 25, 2018, 12:51:41 PM

Quote from: Enchantique on February 25, 2018, 12:26:30 PM

Quote from: cryptocoinscity on February 25, 2018, 10:54:55 AM

Quote from: Enchantique on February 25, 2018, 10:00:33 AM

I have been trying to withdraw my earnings from http://www.pokercoinpool.com.

I tried to edit my account.

I kept being prompted that an email was sent which I needed to verify before changing my account details.

I never received any email.

I also sent in an email to support but have not received any updates thus far.

It has been hours and I am worried about my earnings especially with the POW phase ending really soon.

Huh

Have you checked your account details Huh

Lots of mining accounts get hacked because they are not secured
properly and after hacking hackers immediately change wallet-address and email-address.
Check this out.

CryptoCoinsCity.

I have done as you advised.

Email is still the same. Payout address is still the same. Phew.

I then proceeded to input my pin to unlock the Edit Account, I was notified of 'Failed to send notification.'

I then proceeded to input my pin to cash out my earnings, I was notified of 'A token was sent to your e-mail that will allow you to edit your account details.'

I kept doing this over and over again.

I also kept refreshing my email hoping to see a change.

I am puzzled as to why there is no reply from support till date.

Could there be another way in which I could reach them?

I specifically mined Poker yesterday to hodl them for long term as I knew the POW phase was ending.

Sad

We are working on it. The problem is with the mail server.
We will let you know when it is working again.
Your coin is safe.

Thank you Dev

The mail server is up and running.
Sorry for the inconvenience caused and apologies for getting delay on this.

PaulEngelbertink

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