Quote from: KomodoPlatform on May 18, 2017, 06:18:35 AM

Quote from: TacticalCloud on May 18, 2017, 05:44:36 AM

Quote from: KomodoPlatform on May 17, 2017, 09:10:07 AM

Quote from: TacticalCloud on May 17, 2017, 09:02:58 AM

Hi. I tried transferring my ICO coins to my Bittrex account but have not seen any arrive. It's been 2+ weeks now and the transaction has gone nowhere. I am positive I copied the correct address and don't believe there were any additional requirements in the transfer, such as notes or additional address information. Bittrex claims the addresses on exchange accounts do not change. Did I do something wrong? Is it back in the hands of the ICO account? What happened? Help would be appreciated, thanks. http://kmd.explorer.supernet.org/address/RHY2jW41xptqKfmxDNvojC9MmC6VSTmYTe

Hi, that address shows a balance of 2900 KMD.

If you are talking about a ICO site payout, then you must wait for next month. The payouts are done manually at the first Friday of each month.

You can go to your dashboard on the ICO site, and if you see a payout with a status "PENDING" then you have successfully requested it and it will be paid on June 2nd

Still need a response for this. Sent a PM. The status says SENT, not PENDING, but nothing has been received. I initiated the cashout on April 29th. Are the coins still in the ICO account? Is it a bug, because it says the balance is 0?

You can see your balance from the block explorer, so you did successfully receive the coins. If the Agama Wallet doesn't show your balance then it's an Agama GUI issue.

You will need to go 'basilisk actions' and 'update & fetch basilisk data'

The coins were sent to an online exchange account, not a private wallet on a computer. I've asked Bittrex's exchange support but they insist the amount was never sent. You're claiming it was successfully sent, and the issue is on their end? Or do I have to install a wallet myself to verify? Apologies for not fully understanding.

TacticalCloud

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