I sent some coins to the Cryptopia, coins are displayed in the blockchaine, but they are not displayed on the my profile on exchange. I already created a ticket to solve this problem.

I think this was due to the fact that the exchange did not have time to update the wallet to the latest version. Is it likely that my coins will be delivered, not lost in the air? Thank you! Huh

UPD:

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Thank you for contacting Cryptopia Support.

Our BTX wallet is currently in maintenance as we wait to apply a mandatory update, thanks a lot for your patience in the meantime!. We cannot give you a certain ETA on when this maintenance will be complete, but you can check its status on the CoinInfo page which this direct link will take you to:

https://www.cryptopia.co.nz/CoinInfo/

When a wallet is in maintenance, youll be unable to create an address, no new deposits will come in, and you will not be able to withdraw this coin. Depending on the issue you also may not be able to trade the affected coin. Please rest assured though, all transactions will proceed as normal once this status is lifted, including any backlogged transactions.

Apologies for any inconvenience that this may cause.

If you have any further queries, please check if our new Help Centre can be of assistance:

https://supportcryptopia.service-now.com/csm

In the meantime we thank you for your patience and for taking the time to contact Cryptopia Support. If we have provided you with a resolution to the ticket created, please select 'Accept Solution' located in the top right of the page. If however, you feel that your issue has not been resolved please select 'Reject Solution'. We would love to hear the experience you've had with Cryptopia Support, you can rate your experience after this ticket is closed, or from the email that has been sent to your email address.

Kind regards,
Cryptopia Support

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