Quote from: thenarog on October 17, 2017, 12:31:32 AM

Quote from: Dargo on October 15, 2017, 10:05:23 PM

Quote from: thenarog on October 14, 2017, 11:20:25 AM

Quote from: BitcoinsForever on October 14, 2017, 06:47:43 AM

Quote from: thenarog on October 13, 2017, 04:36:01 PM

@Kraken-Septimus

I 'm still wainting for my account to be closed and to get back my coins back. Change my email account otherwise.
8 months of waiting.
ticket number 698451

You should complain to whoever has control over letting them operate. If they are acting as irresponsible custodians of your money, you should complain to authorities. I having a nightmare situation with Kraken myself. Would have never guessed, but if they don't get it resolved with me, I will consider taking up my complaints with federal authorities, my congressmen and senators, the congressmen and senators where Kraken is located, state regulators, and state politicians where I'm located and where Kraken operates. Kraken, as a custodian of other people's money, has a very high duty of care to act responsibly. Based on my first hand experience and what I'm reading on these boards, they simply have not and are not.

Its seems to me , that's essential to let know to all, that kraken is a bad website. They want to scam you it's obvious now.
I will make a complain on authority, i will never let down this story.

Now, i know it's going to happen. More and more people complains about kraken. Soon, they will piss off wrong people. And they will be attack and it will be the end of kraken.

Get your money back soon as possible and close your account. Don't lose time to do it.
@kraken-septimus , it's time to talk and to act.

@thenarog - You have been requesting that we change the email address on the account, which you say you no longer have access to, so you can create a withdrawal address and withdraw the funds (for security our system requires email confirmation of new withdrawal address). In such a case we require evidence that you are the true owner of the account. This is necessary to help prevent theft of account funds. We have asked you many times to provide and ID confirmation photo so we have evidence that you are the true account owner. I know you claim to have submitted this, but we haven't received it. We have only received from you photos showing that you are able to log into the account, but this doesn't show that you are the true owner of the account. It only shows that you have the login credentials of the account.

Asking for confirmation that you are the true owner of the account is certainly not being an irresponsible custodian of the money in the account. All we need to resolve this situation is for you to provide the requested confirmation of your identity. Please provide this confirmation and we can move forward. Without it there can be no progress. Although it's unnecessary, you are welcome to contact any authorities you think are appropriate in this case. We would be happy to explain the situation to anyone, but the end result would be the same since we would still need confirmation of your identity.

@Dargo

I send all the papers 3 times already. What if i send it again ? What make me trust you to finally access to my demand ?
3 times, and you answered me the same thing 1 month later "we have nothing"., 3 times in the row.

I know if i send you again papers, you will don't answer me.

Find an another way.

1 / change my email adress , finally.
2 / transfer my funds to another verified account.
3 / Close my account and get me my coins back.

For reminder , you said to me this :

""We can not transfer your coins to your other unverified account. Please log in to your 'new' account, create address under Funding > Deposit, then log in to your 'old' account and transfer funds. Please get verified if needed.
Best regards,
Chug"

So kraken its a scam ?

misterpok

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