Hello CEX.IO Team,

I sent 1.4 ETH from Bitstamp to CEX 12 days ago, and they never came to my account. I see now that the problem is in this stupid smart contract.

Anyway, please, can you resolve this?

Username: Benchman

Ticket ID: #592664

TX ID: https://etherscan.io/tx/0x38f09fc113741632108c940eaaf49606b2718feb7d6278952ce80bac13ea8213#internal

Thank you!

Regards,
Benchman.

We have escalated the case to the support team. Still, please provide them with the TX ID and the destination wallet.

Already done 3 times.

Waiting 21 days and still nothing.

Huh

According to our information, your funds have already been added for compensation. Still, it requires some more time as the process is manual.

Yes, thank you very much.

Sold it before doom.

Greetings.

Benchman