Quote from: Modihost on November 04, 2019, 09:42:27 AM

Quote from: AltcoinsBattle on November 02, 2019, 01:48:34 PM

Quote from: soundmaracal on October 31, 2019, 03:38:13 PM

You're right. ModiHost software will reduce the number of staff and increase work efficiency.

At the same time, the number of personnel costs will be reduced, which is beneficial for hotel owners

Are you seriously? Will the software be reduced by one manager? But hardly. I do not think that this service was created to reduce staff.

And anyway, what are these double posts? It looks like the bot is working Wink

There is no need to exaggerate; it is better to face the facts.
When you read reduce the staff,' it does not mean cut the workforce till there is one front desk manager left.'
Using AI does not mean firing all the stuff.

We are offering to reduce the load, especially on repetitive tasks and questions. Imagine how many times a day a front desk manager has to answer the same questions by phone and in person. How many times have you seen the FD manager answering other guests calls, while he couldn't pay attention to you? It happens every day in every hotel.
In this situation, even if 15% of guests use chatbots or Watson Personal Assistant to answer repetitive questions, this will balance out the workload and let the FD manager help you in person, give meaningful advice, and help with other questions you may have. Front desk managers, receptionists, and concierges are especially busy during check-in and check-out times. This is where our platform will help a lot.

Quote from: Asalar on November 03, 2019, 11:28:48 AM

I wonder if this project will work with Booking.com or similar sites. Its can be bonus for hotels.

The booking.com support will be included in Modihost

________________________________________________

Meet the world's first artificial intelligence personal voice assistant in the hospitality industry IBM Watson!

Our experts chose IBM Watson Assistant as a dialogue voice interface, which is designed to facilitate the interaction of the client with ModiHost system.

Watson is a feature-rich personal assistant that is always available. Proven and reliable, the assistant will understand the needs of each client, as well as take into account the habits, preferences and personal qualities of the client based on the data collected and stored on ModiHost. This data includes an in-depth analysis of the client's profile, his previous visits, his current mood and plans in ModiHost system. Besides, the system can use data and information resources that the client provides access to (for example, Google calendar, Facebook account, etc.).

IBM Watson Assistant will also help to improve the quality of service for each customer by asking for their opinion on the services provided in real-time. This maximizes CSI (customer satisfaction index) data, thereby increasing service revenue by up to 25%. Also, it will help to produce an up-to-date analysis of changes in the quality of service provided by hotel departments and specific employees.
Watson will support 13 languages: English, German, Arabic, Italian, Chinese simplified, Japanese, Chinese traditional, Korean, Czech, Portuguese, Dutch, Spanish, French.

For more information about IBM Watson Assistant, please visit: https://www.ibm.com/us-en/marketplace/watson-assistant-for-hospitality

That is, the assistant will replace the employee and in the end it will be possible to conduct a dialogue? Or how will this ultimately work?

Asalar

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