Quote from: BlackArrow Matt on December 23, 2013, 12:25:51 AM

Quote from: Avadar on December 22, 2013, 10:36:08 PM

Yea blackarrow has been really bad letting people know were batches were. First they said batch 1 was closed, and were going into batch 2. Now there saying that batch 1 is open, but hey were shipping your units march 10, instead of February 24. It's pretty pathetic actually, to see this company with a good product, to have such terrible customer service. Instead of just hiring people for 2 dollars an hour, they would rather try and do it themselves, and at the end of the day it's just costing them some serious $ signs

Yeah, maybe we could hire children too!

Sarcasm aside, we're doing the best we can. As I explained before, we want to hire long term employees rather than hiring a few people, training them, then firing them when the rush is over. We're working on implementing automation that will allow for a much easier transaction via BTC. We're working on adding resellers. As time progresses, things will get better. I'm sorry that there is such a delay.

If you're still waiting for a reply to your ticket, please post it or PM it to me. I'll make a list and work on those first.

Matt pm u a few days ago and still haven't got any reply??

woobone

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