Quote from: MoneroWorld on February 07, 2018, 10:27:31 PM

They (Gustavo) did actually asked me for personal information and passport, because of "suspicious behavior".

Suspicious behavior according to him is not wagering enough. I have made large deposit, made small win, tried to withdraw. My withdrawal request was declined.

Once I sent a ticket, he asked for my name and where I live, because he suspected that I'm "mixing" or "money laundering". I have spent a few days sending him proofs of where funds came from...even offered my user/pass on other site and my wallet file, so he can trace where funds came from. He insisted on my name and country. I told Vladimir from Russia (which is not truth) and then I got request for passport.

In the end, the last option he gave me is to send funds back to address from which deposit came. Now, the issue was, the deposit came from shared wallet - I have moved funds from YoloDice to Bitsler. And address from which deposit arrived was not under my control.

Luckily, admin of Yolodice was quick and ready to help, so once Bitsler sent my deposit back to YoloDice's BTC address, YoloDice admin returned funds to my account and I have recovered my money.

Never again coming back to Bitsler.

I'm not a criminal, my BTC is not illegal, but I respect my privacy and I refuse to provide my real life identity and PASSPORT (by email) to ANONYMOUS administrator of gambling site!

Conclusion: My issue with Bitsler was solved thanks to YoloDice support.

I don't know why they considered not having enough wagering as a suspicious activity. it's up to the player when to stop the game and when to withdraw. it's pretty obvious that if you have big bankroll you could easily win small amounts. If your intention is to mix the coins then probably you won't send coins from YD. even if your intention is to mix the coins I don't know why you need to provide your KYC( passport as a proof).

There exist so many casinos here in bitcointalk never seen any admin asking users for the passport as a proof.

yeah, you're lucky, YD admin is very cool and he really tries to understand the situations and help out people.

admins can hope for players to bust coins but it is not a good decision to halt withdraw and ask passport as a proof just because he made a big deposit and won a small amount.

Do they really bother about "where does his deposit come from" just in case if he lost all his deposit Huh

?? ( do they refund back to the actual address) Huh

??

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