Quote from: FortuneJack on February 27, 2018, 01:05:20 PM

Quote from: Hura on February 27, 2018, 10:16:29 AM

Quote from: Oilacris on February 26, 2018, 05:36:30 PM

Quote from: adaseb on February 25, 2018, 08:43:24 PM

Quote from: lite on February 25, 2018, 02:19:46 PM

Quote from: Hura on February 24, 2018, 11:17:36 PM

Ok...

finally i talked whit ROBERT on the Live Chat... but he can't solve the problem 'cause "there are no account with my mail registered".

WHAT???
I'm an old member SINCE JANUARY 2015 !!!!! and problably when i registered wasn't necessary an email...

...but... they know my email because last month 26.01.2018 they send me an email to exchange my cryptocoin before 02.02.2018.

On 06.12.2017 they send me a mail to confirm a withdrawal.

I don't know why they answered me that they don't have an account registered with my mail.
But i hope they solve the trouble quickly.

I know you're a old fortunejack player, i even remember(was probably a big win that's why remembered! lol) you posting a win of yours in this thread. i'll request David to look into this matter.

Quote from: michkima on February 24, 2018, 11:46:36 PM

Hmm. I was able to play on FJ back in 2013 (or 2014, I think), I remember they always asked for an email to register with. Though I am not sure since that is too long ago.

.....

Fortunejack did have email field but it was optional back then.

The reason why most gambling sites want you to use an email is incase you lose access to the account.

Many sites want you to be able to gamble right away and give you instant deposits and no account creation. Basically a private key is generated as a secret URL and it's linked to your account.

Issue with this is if you lose this URL. Either your computer crashes or you lose your phone and then you are out of luck.

This is the disadvantage for those registering method on some gambling sites on where you can directly play without the need of an email address because once the link or profile address is lost then say goodbye to your funds unlike on registering with a recovery email which will assure you that you can recover it once you forgot it.Talking back into support which they don't able to track out your email then its really an impossible thing.Its either you haven't played or registered at all.

Hi,

i played for over 3 years on FJ without any issue... and they know my mail because before confirming a withdrawal, they contacted me by mail... only 2 months ago!!!

Hoping they solve the issue.

Hi Hura, I DM-ed you, I am here for help as I said and i got a quick solution already I think : )

Hi,

i would say to all... everything's ok! Issue solved.

I wish to thanks to David and Lite. All my funds are in my new account.

I never doubted the seriousness of FJ.

Single snag when they answered me online that there was no account with the email provided... :O but everything quickly resolved.

Hura

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