Quote from: adroitful_one on January 15, 2018, 10:41:12 PM

Quote from: Euro1000 on January 15, 2018, 10:30:14 PM

My Verification status is "Legacy" - limited to 2,000 USD.

I tried several times to verify for the next level. I keyed in all data, uploaded all ID photo etc. By now there was no information on the website (or in an email) like "Verification pending".
Is this normal?

I still see the form where I can key in my data. If I do so I am just getting the message "You must wait at least 3 days to re-verify your profile."

Yes this is normal. Give it time for them to verify the submitted information. I haven't done Poloniex's verification, but I did do Bittrex's. They managed to verify it within a matter of hours after sending in the proper documents. This hasn't been the story with everyone else though.

This is what Poloniex has on their signup page right now.

Due to several major exchanges closing their doors to new registrants, we are experiencing a surge in new sign-ups. In some cases, profile verifications may take up to several weeks. We thank you for your patience.

Mine has been pending now for 2 days..

Also you should note that if you need any support from them well you will be pretty much on your own. I sent them a support ticket a month ago to disable my 2FA because my phone broke and they just got around to me 3 days ago. Thats why im having to do all the verification stuff again..

Deposits and Withdraws went really smooth before the 2FA issue so im not worried about it other then the coins i have in there right now i cant trade until they approve my verification again..

So to list the notes again.

what they have on their signup page for verification times.

Due to several major exchanges closing their doors to new registrants, we are experiencing a surge in new sign-ups. In some cases, profile verifications may take up to several weeks. We thank you for your patience.

Help for Verification docs on what you can an cant use & also how you should submit them.

https://poloniex.freshdesk.com/support/solutions/articles/1000244879-my-profile-never-gets-verified

https://poloniex.freshdesk.com/support/solutions/articles/1000250167-what-is-an-identity-id-verification-photo-

and again support is really really slow.

So just hang tight and it should all work out.

Hope This Helps

SHAWN77371

Posts

Merits