Quote from: 303 on January 28, 2014, 02:36:48 PM

Hey all,

Just wanted to follow-up with a negative experience.

I placed an order on January 5 under the agreement (via private message) that they would ship an antminer within 10-15 days. They didn't. On Jan 20, watching antminer prices drop to 1.9 BTC here on the forums, i offered them the opportunity to still ship it to me expedited. They told me it would likely ship out Feb 9. I canceled my order with the reason "seller did not ship on time" and they refused to honor the cancellation, repeatedly reopening the order, until I changed my reason to "I ordered the wrong product". As of now I've changed the reason to that and they have still not processed the cancellation. If they don't by end of tomorrow (they probably will their communication is good, just not their commitment to shipping) I'll just do a chargeback with VISA.

I'm sure lots of others had good experiences, but since I opened this thread I thought it's worth posting the outcome. Thanks.

Hi Sir,

We take much more holidays because of Chinese New Year holidays than our government holidays notice.
Normally from 10th,Jan to 10th,Feb. This is a big holidays in China every year.
Please ask for approval from your other Chinese friends. So there is big difficulty to ship out goods during these days.

I have checked our staff accepted your cancellation requirement.
We can offer you better price if you would like to come back again and provide this password, "BITCOINTALKUSER303CHONGXINGOUMAIZHINENGYONGYICI"

Best Regards,
Li.Zhiren

lizhiren

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