Quote from: luckyflop on April 08, 2015, 01:19:21 AM

You think it does not work for you but I already showed you that it does and it does all the time and if you really want to PROVE it does't work you should do it with hand numbers and screen shots rather then me and you going back forth.
1-when you play 10 hands in a row you will NEVER see the point go 181, 182, 183, 184, 185, 186, .. 198- THAT WILL NEVER HAPPEN UNLESS you want to play 1 hand, then stop CHECK, then play another one WHICH I RECOMMEND THAT YOU DO SO YOU CAN SEE IT WORKS for yourself. If you want to catch a BUG that you claim YOU need to COUNT which is something that your not willing to do. When I counted it worked fine. And all other accounts seem to be working fine too. A week ago you did not put in a ticket so I can't comment on that, but I assure you the software knows how to count and you won't see it counting. It is set .03 greater games to give you credit only. Refreshing it will only give you THAT EXACT TIEM meaning that AGAIN you have to play 1 raked hand greater the .03, THEN STOP and refresh then move forward. Not too many people play poker like that. I know I won't! The right balance (again) refreshes instantly on the HOME PAGE by clicking REFRESH tab.
2-Again, the software is set where you have to refresh it for you to see "it work" sorry its not a live counter BUT now that I finally understand what you are asking IM going to try to create that:)
3-5? Im always interested and to my understanding you were on DL version, Is that true? And yes if I go in your account and see it works fine I'm assuming it works fine. And again you keep saying we are not interested when I have spend countless hours and even interested enough where I will respond to every email, so i think you should stop saying I'm not interested, bc Ive already told you a few times I'm very interested. I don't know what else I need to say to show you that Im interested.
4-You said our service is below par and now your changing it to I did offer support with a BUT. The but is where the support is trying to help you. So now that we established that I do offer support(below par or above par??) I want you to know I'm not trying to kill any of my darlings but only I want to offer support and help you with your points was my only goal. Again, You can't see it count bc you have to refresh BUT IT DOES WORK:)

Don't want to repeat the same thing over and over again. But a small comment on your first point: We didn't play 17 hands in that test session (198-181 = 17). From those 17 lucky points some were from a previous session with you and some were from a session with Indamuck. Between those three sessions I had some large breaks (like 10-20 minutes), of course I refreshed the homepage in the meantime. So if I am right the balance should have been updated in those breaks. But it didn't change at all. I am sorry but your proposal doesn't help anything. Sometimes it simply takes hours to update after I leave a table. Your method most of the time doesn't show me the right balance.

Of course you could have known this already, as the motive to start our test session was a non-updating balance after the first two sessions. This is another example why your support isn't really how it should be imho. I need to say things many times and you still don't believe me and claim everything works fine.

But no hard feelings, good luck with your site, I don't want to make this an endless discussion. Maybe I will play again in the future, but for my own convenience I will not play until I can instantly see my balances.

Gerrit

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