Quote from: digibob00 on May 01, 2018, 05:01:05 PM

Hi guys,

i need one info.
How many users are not able to login after the change from PIN security to Email Code Security?

20 of april i've tried to login my account and see a message about the change from pin security to email code security by cryptopia decision ( and i can agree on that ).

But, the email code is not deliverd, so i've tried multiple time but wrong login message, support ticket, now the news of new support plaform, are delivered, but the email
code is not delivered.

I've tried also the "forgot password" but nothing, no email received.

I've sent multiple email to support@cryptopia, reset@cryptopia, but nothing.

I've sent direct message to Lafu suggested me to change the email provider, so writed to support for email change, but nothing, no response from support.

Is from 20 of April i'm not able to login my account and i'm unable to receive any type of support response.

Now Lafu stop also respond on direct message ( but for sure it's only a case ) and support don't respond.

The situation start to degrade at the end of february start of march, when deposit start to be delayed for a long time

( i'm waiting XMG from end of febrary! )

How many users are in the same situation?

Is possibile that someone at certain point decide to change the security of my account and don't give support on that?

I've seen some similar situation when i've losed all my coin on coinex.pw and cryptsy.com, i hope now is different and it's only

a case, but receive support from support it's only my problem or someone other have the same issue?

Regards

That´s about the only problem I haven´t had recently with Cryptopia. I get the emails you´re talking about every time.

carldouglas

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